Housekeeper

1 month ago


Gananoque, Ontario, Canada Hornblower Group Full time
City Experiences is seeking a Housekeeper for our City Cruises operation in Gananoque.

*Please note, this is a seasonal/contract position*

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Housekeeping crew member is dedicated and detail oriented. The ideal candidate will be responsible for maintaining cleanliness and sanitation standards on the vessels, restaurant, and offices. As a Housekeeping crew member, you will play a crucial role in upholding our reputation for impeccable cleanliness and hygiene, ensuring that all areas are consistently sanitized and presentable to both crew members and customers.

Crew Benefits:
  • Competitive Wage
  • Retention Bonus - up to $500.00
  • Complimentary Cruise Tickets & Uniforms
  • Crew Recognition Awards
  • Crew Referral Program - up to $200.00 per referral
  • Crew Events
  • Paid Training
Essential Duties & Responsibilities:
  • Keeps the vessels in cruise-ready condition
  • Maintains the cleanliness of the washrooms onboard and on land at all times
  • Vacuums and sweep floors, carpets and rugs onboard and on land
  • Cleans, disinfects and stores all cleaning equipment at the end of their shift
  • Identifies, assesses, and addresses areas that require extra attention
  • Ability to work alone or with others to complete list of cleaning tasks
  • Lifts and moves equipment and furniture from one vessel to another as directed
  • Collects & disposes of garbage from kitchen, restaurant, vessels, common areas, administration building and recycling to the appropriate receptacles
  • Maintains a health and safety focused approach while working
  • Assists kitchen staff and marine staff as needed
  • Be prepared to begin work at scheduled time
  • Maintains uniform and personal grooming in compliance with appearance standards
  • Completes any other duties as assigned
Requirements & Qualifications:
  • O.S.S.D. or equivalent as recognized by the Ministry of Education
  • Minimum 1 year of customer service experience
  • Previous cleaning experience preferred
  • Energetic and enthusiastic personality essential
  • Ability to deal with shifting priorities
  • Must have the ability to work independently and as part of a team
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation - actively looking for ways to help others
  • Will work for extended periods of time without sitting
  • Required to lift furniture and other heavy items up and down stairs
  • Full G driver's license with a clean driver's abstract
  • Ability to reach, bend, stoop, wipe, push, pull, move or lift up to 40 lbs (18 kgs)
  • Will be required to be available for work on all major holidays
  • If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, goggles, weather appropriate dress attire)
About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

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