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Wireless Sales Representative
2 months ago
About The Mobile Shop:
We're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. Our dynamic team of Mobilists (Wireless Store Managers and Wireless Sales Representatives) strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.
Key Responsibilities:
- Proactively approach and engage potential customers to promote wireless products and services.
- Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs.
- Understand our carrier mix, promotional offerings, and pricing.
- Upsell additional products to enhance the customer's experience.
- Collaborate with peers to increase and drive store traffic to boost sales.
- Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
- Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
- Perform follow-up interactions with clients to ensure satisfaction post-sale.
- Perform ad-hoc duties and tasks as required.
What We Offer:
- Competitive commissions package with base rate and uncapped commission.
- Comprehensive group benefits for full-time roles.
- Ongoing training and development opportunities to support career growth.
- Employee referral program and exclusive partner program choices.
- Exceptional in-store experience for customers.
- A dynamic and fun work environment.
A Day in the Life:
As a Wireless Sales Representative, you will be the frontline advisor, utilizing your expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles.
Join Our Team:
At The Mobile Shop, we are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards.
