Receptionist/mail Clerk

3 days ago

Lindsay, Ontario, Canada Ombudsman Ontario Full time

Seeking administrative professionals to provide reception services, assist with mail and clerical support at a correctional centre.

Central East Correctional Centre

We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

We welcome applications from individuals with disabilities, Indigenous, Black, and racialized individuals, as well as people from a diversity of ethnic and cultural origins, sexual orientations, gender identities and expressions.

Job Title: Reception Services

This role involves providing administrative support to the institution, including:

  • Screening and directing calls from a multiple-line telephone switchboard
  • Receiving visitors, verifying identification and issuing identification tags
  • Updating and maintaining internal telephone directories and lists
  • Assisting with incoming and outgoing mail services
  • Preparing a variety of written correspondence
  • Assisting with filling out inmate trust fund receipts
Requirements Knowledge and Experience
  • Knowledge of and experience in using a multiple-line switchboard
  • Knowledge of relevant Canada Post regulations and mail/courier procedures
  • Experience in providing receptionist services
  • Ability to apply office policies and procedures related to the release of information
Communication and Interpersonal Skills
  • Ability to communicate effectively and clearly in person or by phone with staff and the public
  • Ability to produce a variety of written correspondence, including identifying and correcting grammatical, spelling and formatting errors
Computer and Arithmetic Skills
  • Ability to use computer applications and databases to create documents, check and/or input information
  • Strong keyboarding skills
  • Basic arithmetic skills to receive, disperse and balance cash
Analytical and Organizational Skills
  • Ability to exercise judgement when sorting and distributing mail
  • Ability to prioritize workload to meet deadlines

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