Clothing Department Manager

4 weeks ago


Tsawwassen, Canada Bass Pro Shops Full time
Job Title: Clothing Team Lead

As a key member of our retail team, the Clothing Team Lead plays a vital role in ensuring the successful day-to-day operation of our clothing department.

Key Responsibilities:
  • Provide guidance and leadership to team members, working closely with the manager to achieve departmental goals.
  • Delegate tasks and assignments to team members, providing clear direction and following up to ensure proper execution.
  • Foster the growth and development of team members by training them on standard operating procedures and processes.
  • Ensure team members adhere to all standard operating procedures and systems processes, providing correction and guidance when needed and reporting violations to the manager.
  • Perform administrative tasks related to the clothing department.
  • Provide exceptional customer service by identifying and evaluating customers' needs and making product recommendations based on this analysis.
  • Promote company programs to team members and customers.
  • Maintain visual presentation standards, including in-store signage, merchandise recovering, and restocking.
  • Respond to and resolve customer issues using good judgment and logic.
  • Assist in other areas of the store as needed.
Requirements:
  • Two or more years of supervisory experience in a sales or service environment is preferred.
  • Open availability, including working store opening and closing shifts, as well as weekends.
  • High school diploma or equivalent is preferred.
  • Ability to evaluate customers' needs and make recommendations based on needs.
  • Ability to provide superior customer service and exceed customers' expectations.
  • Ability to use good judgment and logic.
  • Experience in a related field or outdoor lifestyle.
  • Knowledge of Bass Pro Shops & Cabela's specific products is an asset.

Bass Pro Shops & Cabela's is an equal opportunity employer and welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Benefits:
  • Enjoy discounts on retail merchandise, our restaurants, world-class resorts, and conservation attractions.
  • Fun work environment.
  • Competitive wages.
  • Excellent benefits.
  • Unlimited career advancement opportunities.
  • Bass Pro Cares Fund.


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