Technical Specialist, Decision Support

4 days ago

Toronto, Ontario, Canada University Health Network Full time
Company Description

The University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of "Transforming lives and communities through excellence in care, discovery and learning", the University Health Network (UHN), Canada's largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world.

Job Description

Union: Non-Union
Site: Toronto General Hospital
Department: Decision Support
Reports To: Manager
Work Model: Hybrid
Grade: H0:08
Hours: 37.5 per week
Salary: $84,568 to $105,710 annually (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent Full-Time
Closing Date: June 29, 2024

Position Summary

UHN Data & Analytics supports UHN's growing demand for data, data-driven insights and helps TeamUHN ensure the needs of the patients come first. Our collective goal is to better see, understand and use data to help UHN become a data-driven organization, which will help us achieve UHN's strategic goals and ultimately advance care, research and education. UHN Data & Analytics supports UHN in data-driven decisions, data literacy, performance improvement, data governance, analytics, and automation as well as advances these capabilities through collaboration across the organization.

Working under the direction of the Decision Support Manager, the Technical Specialist (Decision Support) will lead and support various types of initiatives that supports UHN clinicians, researchers, and corporate business areas. These initiatives include, but not limited to the following: developing and reporting clinical, quality and operational key performance indicators, interpretation and presentation of findings, coordinating and development of cross-sector scorecards and dashboards, and leading data quality investigations. In this role, you will collaborate with other members of Decision Support team and/or individuals at various levels within the organization.

Duties

  • Data Management and Integration:
    • Design, develop, and maintain data pipelines to integrate data from multiple sources.
    • Ensure the accuracy, completeness, and integrity of data across all systems.
    • Implement and manage data storage solutions to support analytics and reporting needs.
  • Data Analysis and Reporting:
    • Perform complex data analysis to identify trends, patterns, and correlations.
    • Develop and maintain dashboards, reports, and data visualizations using tools such as Power BI, Tableau, or similar.
    • Provide actionable insights and recommendations based on data analysis.
  • Technical Support:
    • Provide technical expertise and support for data-related projects and initiatives.
    • Troubleshoot and resolve data and analytics issues in a timely manner.
    • Develop and maintain documentation for data processes and systems.
  • Collaboration and Communication:
    • Work closely with stakeholders to understand their data needs and deliver appropriate solutions.
    • Communicate complex data concepts and analysis results to non-technical audiences.
    • Collaborate with IT and other departments to ensure seamless data integration and consistency.
  • Project Management:
    • Lead or participate in data and analytics projects, ensuring timely and accurate delivery.
    • Manage project timelines, resources, and deliverables effectively.
    • Provide regular updates on project status, challenges, and outcomes to stakeholders.
Qualifications
  • Bachelor's degree in Data Science, Industrial Engineering, Computer Science Information Technology, or a related field. A Master's degree is a plus.
  • Minimum of 3-5 years of experience in data management, analytics, or a related technical role.
  • Experience in healthcare, finance, or another data-intensive industry is preferred.
  • Proficiency in data analysis and visualization tools such as Power BI, Tableau, SAS, SQL, and Excel.
  • Experience with data integration tools and ETL processes.
  • Strong programming skills in languages such as Python, R, or similar.
  • Familiarity with cloud data platforms (e.g., AWS, Azure, Google Cloud) is advantageous.
  • Excellent analytical and problem-solving skills.
  • Strong communication and presentation skills.
  • Ability to work independently and as part of a team.
  • Attention to detail and commitment to data accuracy.
Additional Information

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP )
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN's mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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