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Load Planner

3 months ago


St John's, Newfoundland and Labrador, Canada PAL Airlines Full time

In the exciting and fast-paced aviation industry, there is much more happening than meets the eye. The aviation industry offers career opportunities that extend beyond those you normally see during the in-flight experience. At PAL Airlines we recognize this bounty of opportunity and encourage our PALs to "Chart Your Course", design your own career path and take charge of your career trajectory. As a part of the PAL group of companies PAL employees benefit from being part of a larger aviation network. Home to a wide range of business units, PAL employs world-class talent across operations throughout Canada, the Caribbean, and the Middle East.

Opportunity with reward, inspired by challenge, and committed to community. Chart your course with PAL Airlines

We are currently hiring a Load Planner to join our team in St. John's, NL.

Duties and Responsibilities

  • Develop and implement efficient aircraft loading plans, considering weight and balance restrictions, passenger and cargo distribution, and fuel requirements
  • Collaborate closely with flight operations, ground operations, and maintenance teams to gather necessary information and ensure accurate load data
  • Review flight itineraries, passenger manifests, cargo manifests, and other relevant documents to determine optimal loading configurations
  • Utilize computerized load planning software and tools to generate load sheets and calculate aircraft weight and balance
  • Coordinate with ground handling agents and cargo handlers to ensure accurate and timely loading and unloading of passengers and cargo
  • Monitor and update load plans in real-time to accommodate last-minute changes, aircraft substitutions, and special requests
  • Comply with all applicable aviation regulations, company policies, and safety standards related to aircraft loading and weight distribution
  • Maintain accurate records of load plans, weight and balance calculations, and related documentation for future reference and audit purposes
  • Continuously evaluate and propose improvements to load planning processes, tools, and procedures to enhance efficiency and accuracy
  • Stay up-to-date with industry trends, regulations, and best practices related to aircraft loading and weight distribution.

Qualifications and Skills

  • Proven experience as an airline or other load Planner or in a similar role within the aviation industry
  • Proficiency in using computerized load planning software and tools
  • Strong analytical and problem-solving skills, with the ability to make quick decisions under pressure
  • Excellent communication and interpersonal skills to effectively collaborate with various departments and external stakeholders
  • Attention to detail and strong organizational skills to ensure accurate load calculations and documentation
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
  • Flexibility to work irregular hours, including weekends and holidays, as per operational requirements

What PAL Airlines offers you:

  • Personal travel privileges with PAL and interline agreements with other airlines
  • Comprehensive health benefits including medical, dental, vision, and life insurance
  • Defined Contribution Pension Plan
  • Employee Stock Purchase Plan
  • Employee Tuition Assistance Program
  • Employee and Family Assistance Programs

CLOSING DATE: Applications will be accepted until August 20, 2023.

PAL Airlines is committed to fostering an inclusive work environment that celebrates and encourages diversity, equity, and inclusion whereby individuals are recognized, supported, and respected. Candidates of all backgrounds are encouraged to apply.

Only those candidates selected for an interview will be contacted. Thank you.

#PALAirlines

Qualifications
  • The successful candidate must have a minimum of 2 years' experience in providing Customer Service in a fast pace environment;
  • The ability to fluently speak both English and French;
  • Must possess exceptional Customer Service skills;
  • Must exhibit excellent written and oral communication skills as well as excellent problem-solving skills as this position requires on the spot decision making;
  • Must be able to work independently and in a team environment;
  • Must be able to obtain a clear Record of Conduct.
Responsibilities
  • Assist Customers through all phases of their booking, flight check-in and aircraft boarding and deplaning processes in accordance to our Customer Service policies, company procedures and safety and regulatory processes;
  • Responsible for the safe movement of our passengers to and from our aircrafts and to provide any extra assistance when required;
  • Provide Outstanding Customer Service to our Customers;
  • Working with the PAL Airlines team on developing new Customer Service initiatives and ideas;
  • Administration duties and reporting in relation to the operations of PAL Airlines scheduled and Charter flights;
  • Work closely with all departments of PAL Airlines to ensure our Customer`s experience is an enjoyable one from origin to destination.


PAL Airlines is an Equal Opportunity Employer. Only those candidates selected for an interview will be contacted.