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Customer Experience Associate

2 months ago

Dryden, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, while also contributing to the growth and success of our business.

Key Responsibilities
  • Customer Service: Provide timely and effective support to customers, responding to their inquiries and resolving their issues in a professional and courteous manner.
  • Financial Transactions: Process a range of financial transactions, including deposits, withdrawals, and bill payments, in an accurate and efficient manner.
  • Product and Service Knowledge: Develop and maintain a broad knowledge of our products and services, including our banking capabilities and advice offerings.
  • Team Collaboration: Work collaboratively with colleagues to achieve business objectives, share knowledge and best practices, and contribute to a positive and inclusive work environment.
Requirements
  • Education: High school diploma and/or equivalent experience.
  • Experience: 1+ years of relevant experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits and perks. We are committed to providing our colleagues with the support and resources they need to succeed in their roles and achieve their career goals.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.