Remote Account Director/Client Services

3 weeks ago


Calgary, Alberta, Canada TD Bank Full time
remote type Hybrid locations Calgary, Alberta time type Full time posted on Posted 3 Days Ago job requisition id R_

Work Location:
Calgary, Alberta,
Canada Hours: 37.5 Line of Business: Personal &

Commercial Banking Pay Details:

Job Description:

The Commercial Banking Account Manager, FRG is a trusted advisor who with sensitivity to the clients operating environment, structures innovative solutions that demonstrate an understanding of their unique financing, cash management and business support needs.

The Account Manager, FRG is responsible for structuring credits and addressing heightened risk scenarios.

This includes completing the necessary due diligence, reviewing the security structure, restructuring the terms and conditions of credit and amending pricing to reflect the increased risk.

This includes writing ongoing credit reviews and assessing risk ratings that reflect knowledge of Bank policies and procedures.
Assist clients to restructure credit deals so that they remain both viable and long-term customers of the Bank. Protect the Bank's shareholders, where/when necessary, exit relationships and/or realize on assets in order to repay loans. Establish loan pricing/fees commensurate with the risk profile of the relationship. Ensure products and servicesoperate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.

Make sure credit risk is properly assessed by performing independent risk analysis and by rationalizing any exceptions to the policies and lending guidelines of the Bank.

Develop creative solutions to minimize risk and when possible, provide support and flexibility to the client during the restructuring period.

Protect the Bank's assets by managing/using adequate risk monitoring systems and processes and by evaluating each account's performance as it relates to the assessment and management of credit risk.

Monitor and control the portfolio and provide feedback to the Manager Commercial Credit on any accounts that are outside assigned limits and conditions.

Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank.

Enhance the TD brand by participating in network events. Embrace and promote a positive environment that supports a diverse workplace. Actively participate in the performance management process including performance reviews, feedback and coaching sessions.

An undergraduate or graduate degree in Business, Economics Finance or other quantitative discipline MBA or CFA would be as asset.

Minimum 5 years Commercial Account Management experience or equivalent experience in consulting/advisory.

In addition to your undergraduate degree in business or relevant professional designation, you ideally have a minimum of 5 years of experience as a Financial Analyst or Account Manager in a Business Banking environment.

Alternatively, you may have experience in another profession such as consulting that supports the needs of business and are looking for an opportunity to add value from a different perspective.

You have well developed analytical, relationship management and business development skills and look forward to developing them further in this role Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals.

Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.

Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

We're delighted that you're considering building a career with TD.

Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed.

You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

We do our best to communicate outcomes to all applicants by email or phone call.

Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.


Language Requirement:

Ce poste n'exige pas la maîtrise d'une langue autre que le français./ This position does not require proficiency in a language other than French.

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