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Client Advisor

2 months ago

Swan River, Canada RBC - Royal Bank Full time
Job Summary

We are seeking a highly motivated and customer-focused Client Advisor to join our team at RBC - Royal Bank. As a Client Advisor, you will play a key role in delivering exceptional service to our clients, identifying opportunities for advice and solutions, and driving business growth.

Key Responsibilities
  • Proactively engage with clients to understand their needs and provide tailored solutions
  • Develop and maintain strong relationships with clients to drive business growth and retention
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to clients
  • Collaborate with internal stakeholders to ensure seamless delivery of services and solutions
  • Manage and resolve client complaints and issues in a timely and professional manner
Requirements
  • 2+ years of experience in a customer-facing role, preferably in the financial services industry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines
  • High school diploma or equivalent required; post-secondary education in a related field an asset
What We Offer
  • A comprehensive compensation package, including base salary, bonuses, and benefits
  • Opportunities for career growth and professional development, including training and mentorship programs
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration
  • Access to the latest technology and tools to support your success
  • A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is welcoming and inclusive for all employees