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Server Assistant

2 months ago

Unionville, Ontario, Canada Ruth's Chris Markham Full time
Job seekers with excellent customer service skills and ability to multitask are required to work in a fast-paced restaurant environment.

Our company is seeking a skilled and detail-oriented team member to join our front-of-house team. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized workspace, and working collaboratively with colleagues to ensure a seamless dining experience for our guests.

Responsibilities:

  • Setup and restock service stations before, during, and after service, including glassware, ice, and other items needed for the bar.
  • Serve water, bread, and butter to guests in assigned areas immediately upon being seated and serve refreshments regularly throughout the dining experience.
  • Remove dishes, silverware, glassware, and all other items when guests are finished using them and replace items as needed for the next course.
  • Return dirty dishware, glassware, utensils, and linen to the dishwashing area and sort items according to the "decoy" system.
  • Reset vacated tables according to procedures stated in the RCSH training materials.
  • Communicate with the service staff any requests or needs of the guest.

Requirements:

  • Lift, handle, and carry trays, small wares, and equipment weighing up to 100 pounds.
  • Have a good sense of balance and be able to bend, kneel, stoop, reach, and squat frequently to obtain and store food, beverage items, small wares, and service equipment.
  • Stand and exert well-paced mobility for up to four hours at a time.
  • Communicate effectively and listen attentively to supervisors, employees, and guests.
  • Use fingers to operate point-of-sale equipment and prepare and serve food and beverage items.
  • Work in an environment subject to extreme cold, heat, and loud noises from restaurant equipment and machinery, and fumes, odors, dust, and smoke.

Disclaimer: Background checks, including employment history and criminal record checks, are part of the recruitment process.