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Commercial Lines Insurance CSR

1 month ago

Simcoe, Canada Morison Insurance Brokers Inc. Full time
Salary:

Commercial Lines Insurance - Customer Service Representative (CSR)

Simcoe, Ontario

About Morison Insurance

At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, which means all our decisions and day-to-day operations are based on our 5 core values: Go Beyond, Evolve, Own It, Our Promise, Unified.

Morison Insurance is a family-owned and operated business. Over the past 30 years, our company has grown from one office with 3 employees in downtown Hamilton, to 100 employees in 7 offices across Southern Ontario.

Morison Insurance is currently seeking a Commercial Lines CSR to join our team of insurance professionals Please note this role is 100% onsite, based out of our Simcoe office.

Position Responsibilities

We are looking for a team player who can manage the following responsibilities:

  • Working closely and supporting Account Managers
  • Processing Certificates of Insurance
  • Processing and invoicing endorsements, new business, cancellations, and renewals
  • Maintaining an accurate and up to date abeyance system.
  • Manage Renewal Lists for Account Managers
  • Order driver reports
  • Setting up Epic accounts
  • Ongoing commitment to expand your insurance industry knowledge

Skills & Requirements For You To Succeed

  • RIBO license required (or willing to obtain)
  • Prior Commercial Lines experience would be an asset
  • Strong organizational and time management skills are imperative in this role
  • Ability to meet deadlines and targets consistently
  • A positive and keen attitude to meet customer needs
  • Ability to work in a team environment as well as independently
  • Experience with Epic would be an asset.
  • Proficient in Microsoft Office
  • Effective communication skills

Values We Live By

  • Go Beyond - Be exceptional, shine brightly
  • Evolve - Think outside the box
  • Own It - Empowered to deliver
  • Our Promise - Do the right thing
  • Unified - Together as one

What We Offer

  • A growing insurance brokerage with access to many markets
  • Continuing education
  • Modern offices and technology that supports teamwork, skills development, and collaboration
  • Competitive salary
  • RRSP Matching Plan
  • Group Benefits Plan (health, dental, vision)
  • Employee Assistance Program
  • 4-weeks of vacation
  • Paid personal days and extra days off at Christmas
  • Monday to Friday work schedule – 8:30am – 4:30pm
  • Our offices close early on Fridays of long weekends from May to October
  • Full commission on employee home and auto policies
  • Exciting company social events

Accommodations

Morison Insurance prides itself on being an equal opportunity employer. Disability-related accommodations are available by request during any/all stages of the application process. If you have any special requirements, please advise the interviewer during the recruitment and selection process. For more information regarding disability-related accommodation, please email

We thank all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

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