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Digital Systems Manager

4 months ago


Vancouver, British Columbia, Canada Ecojustice Full time

At A Glance

Location: Vancouver

Hours: 35 hours weekly

Salary: $74,749.55 per year

Department: Communications

Reports to: Associate Director, Marketing & PR

Office Requirement: Hybrid or Remote

Closing date: May 29, 2024, at 5pm PT

Please note, this position is only open to internal applicants at this time.

About Us

As Canada's largest environmental law charity our mission is using the law to defend nature, combat the climate crisis, and fight for a healthy environment for all. To achieve this, Ecojustice does three things:

We go to court - Our lawyers represent citizens, environmental organizations, First Nations, sustainable businesses, labour organizations, and any other groups that share our mission.

We push for better laws - Our experts testify in front of committees and make recommendations to strengthen environmental legislation.

We engage the public - Our work highlights environmental issues and changes the conversation, forcing our leaders to sit up and listen.

Our Mission is why people join Ecojustice. People who choose to join us recognize that this planet is our most treasured inheritance, and it is our imperative to be good stewards for the generations who follow us. We believe in protecting the environment while having enough time off to enjoy it. If you are courageous, collaborative, and dedicated to the fight for a healthier environment, you will find your people here.

About The Role

The Digital Systems Manager at Ecojustice directs the organization's digital strategy to optimize efficiency and effectiveness across stakeholders. They lead a team to execute digital goals, offer data-driven insights, and develop technical solutions. With expertise in communications and marketing, they oversee the strategic direction and optimization of its digital infrastructure for seamless functionality and alignment with organizational goals.

If you're passionate about environmental protection and have a background in Digital Systems we invite you to join us in making a meaningful impact on our planet's future.

Responsibilities

As the Digital Systems Manager, you will:

  • Lead the strategic development and execution of Ecojustice's digital systems, including CRM and fundraising databases, ensuring alignment with organizational goals and compliance with Canadian privacy and charity laws.
  • Manage complex projects, collaborate with external agencies, and utilize data-driven insights to optimize marketing systems and enhance user experience, while also overseeing data integrity, documentation, and domain ownership maintenance.
  • Ensure email marketing strategies align with organizational goals, overseeing the creation and management of campaigns and templates using platforms like HubSpot or Fundraise Up.
  • Implement automations to enhance supporter experiences and lead A/B testing for optimization, providing regular analysis and recommendations.
  • Develop Quality Assurance procedures, conduct audits for data accuracy, and provide technical training and support to ensure digital systems' integrity and functionality.

Role Success

We are currently working to embed our commitment to justice, equity, diversity, inclusion, and reconciliation into all aspects of our organization. We value candidates who enjoy building meaningful, collaborative partnerships with equity-seeking groups and operationalizing JEDI-R values in day-to-day practices and operations.

Typically, we find that people who succeed in this role bring:

  • 8+ years of professional marketing experience, including 5+ years in email marketing and database management.
  • 4+ years experience working in Ecojustice's digital systems team.
  • Demonstrated proficiency using CRM and CMS tools (experience with HubSpot, Raiser's Edge, or WordPress is an asset).
  • Demonstrated proficiency using Google products such as Analytics, Tag Manager, and Search Console.
  • Exceptional communication skills, including the ability to effectively convey and translate technical knowledge to colleagues.
  • A demonstrated track record of delivering high-quality work and developing high-trust relationships, particularly when working with multiple stakeholders.

Our Commitment To Justice, Diversity, Equity, and Inclusion

Ecojustice is committed to creating a diverse, equitable, and inclusive work environment and is responding to the calls for action to further reconciliation.

We encourage applications from people with relevant job-related skills and who come from communities that have been structurally marginalized based on race, religion, nationality, social or ethnic origin, sex, age, disability, sexual orientation, gender identity and/or expression. Members belonging to communities that experience marginalization can self-identify during the application process if they choose to do so.

Great Reasons To Join Us

  • Recognized as one of Canada's Top 100 charities by Charity Intelligence.
  • Hybrid, remote, or full office setup including a $125 stipend for green transportation if you select hybrid.
  • 3 weeks of vacation increasing every two years of service up to 6 weeks
  • Annual winter break
  • 5% salary RRSP contribution after 1 year
  • 13 public holidays (including National Day for Truth and Reconciliation) and two additional floater days
  • 4 hours per month of paid personal life organization time
  • Additional flexible leave policies that accommodate physical and mental health leave, caregiving responsibilities, volunteering, and other life events.
  • 100% employer-paid extended health benefits package, including up to $1500 per year of mental health coverage and employee and family assistance program
  • $500 per year wellness spending account
  • Parental leave top-up for birthing and non-birthing parents.
  • Colleagues dedicated to environmental impact through their work at Ecojustice (99% mission alignment rating from internal surveys).
  • A culture of collaboration where employees are fostered by their managers (97% manager relationship rating from internal surveys).
  • Learning opportunities to further our strategic commitment towards justice, equity, diversity, inclusion, and reconciliation.

Our Commitment to Transparency and Workplace Accessibility

As a charity, our value proposition is that of a mission-based organization, offering high-value benefits and perks. We are consistently benchmarking base pay to the non-profit industry and relevant areas of expertise to ensure we are both competitive and fair. Transparency, as well as diversity, equity, and inclusion are important to us. We post predetermined salaries to ensure that the hiring process and compensation are equitable for all.

Ecojustice strives to ensure that our online application system and recruitment process are accessible to individuals with different abilities and encourages candidates to contact for any accommodation requests.