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Senior Business Analyst

2 months ago

Old Toronto Ontario, CA Scotiabank Full time
Title: Senior Business Analyst (Contract)

Requisition ID: 204612

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

The Sr. Business System Analyst will work hand in hand with the WorkForce Time & Attendance Product Owner and business subject matter experts (SMEs) to define scope, business needs, and translate those into business functional and non-functional requirements using proven techniques. The Sr. Business System Analyst will drive and document all requirements regarding current and future state, system enhancements, process change improvements, regulatory and compliance requirements, and unique business and client experience needs. During the requirements management cycle, the incumbent identifies opportunities for operational efficiencies, manages and maintains requirements and scope from initiation right through to final implementation. The Sr. Business System Analyst will assist during user acceptance testing by writing test scripts and executing cases. The successful candidate will contribute to the overall success of Global HR by ensuring specific individual goals, plans, and initiatives are executed and delivered in support of the team’s business strategies and objectives. They will also ensure all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

  • Support project execution of the global rollout of the Workforce Time & Attendance system and business transformation agenda by gathering and documenting business requirements, addressing defects and enhancements, executing User Acceptance Testing (UAT), collaborating with the HR Technical team, supporting hyper care, and sharing knowledge from Subject Matter Experts (SMEs).
  • Facilitate requirements gathering and process design sessions with multiple and diverse stakeholders to extract business requirements and turn them into use cases, user stories, etc., to meet development and business needs.
  • Identify areas of expertise that may be missing to further refine the requirements.
  • Model and document business and user requirements in user stories, workflows, processes, and business rules.
  • Interact with system and product owners to validate requirements and their implementation.
  • Bridge the gap between the business requirements and the technical requirements by ensuring common understanding and IT/Business alignment of both functional (business needs) and non-functional requirements (reporting, performance, interfaces, and constraints).
  • Manage the day-to-day operations of the WorkForce Time & Attendance system used by employees with the aim of maximizing sustained benefits from strategic initiatives.
  • Engage with Agile teams writing and clarifying user stories, participating in delivery planning and review, backlog grooming, and prioritization.
  • Assist with user acceptance testing and testing documentation including preparing a requirements traceability matrix, writing test cases, test execution, and becoming an integral part of the testing life cycle by solving defects and mapping them back to the requirements/scope.
  • Independently resolve complex, multi-faceted problems to meet the business needs by applying their HR and technological knowledge to the design of methodologies, models, and/or systems solutions.
  • Serve as a representative of the business and advocate for the business stakeholders to ensure they have a clear understanding of the Business Requirements Document before signing off to limit the impact of multiple change requests after system implementation.
  • Collaborate with Global HR Technology to monitor, assess, test, and troubleshoot any errors and recommend enhancements and process improvements to ensure optimal performance.
  • Evaluate and analyze existing HR policies, procedures, and current processes to identify system enhancements/improvement opportunities and implement solutions to address them.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

  • College Diploma or University Degree in a technical field such as Engineering or Computer Science and pride yourself on critical thinking, problem-solving, and analytical skills.
  • Professional qualifications: IIBA Certified Business Analysis Professional (CBAP).
  • Previous (2-5 years) experience as a business system analyst, product owner, project management, business transformation, and continuous process improvement.
  • Knowledge of WorkForce Time & Attendance, Success Factors, and SAP is preferred.
  • Detail-oriented. You notice all the little details for every document/requirement/conversation that comes across to you.
  • Advanced knowledge of Excel and proficient knowledge of PowerPoint and Word.
  • Attentive to details and deadlines; ability to manage multiple competing priorities.
  • Deep understanding and knowledge of Bank policies and procedures.
  • Strong understanding of HR policies and processes.
  • Excellent interpersonal, written, and verbal communication skills.
  • Fluent in Spanish is considered an asset.

What's in it for you?

The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers.

A rewarding career path with diverse opportunities for professional development.

Internal training to support your growth and enhance your skills.

An inclusive working environment that encourages creativity, curiosity, and celebrates success

Work in an Ecosystem; a bright, modern space where you’ll have access to group seating, offices, collaboration spaces, a cafeteria with different options daily, a bistro, and more.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families, and their communities achieve success through a broad range of advice, products, and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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