Senior Program Manager
4 weeks ago
We are seeking a highly experienced Sr. Program Manager to lead the successful deployment of a new Enterprise Resource Planning (ERP) system for a complex custom brokerage solution. You will be responsible for overseeing all aspects of the program, from planning and budgeting to execution and go-live. This is a critical role that demands a strong understanding of ERP systems, project management methodologies, and the ability to manage complex, multi-site deployments.
Responsibilities: (include but not limited to)
- Develop and manage a comprehensive program plan for the multi-site ERP deployment, including timelines, budgets, resource allocation, and risk mitigation strategies.
- Lead a cross-functional team of IT professionals, business stakeholders, and external consultants to ensure successful project execution.
- Manage all phases of the ERP implementation lifecycle, including system configuration, data migration, user training, and change management.
- Collaborate with operations teams to identify and address site-specific requirements and challenges.
- Ensure effective communication and stakeholder management across all teams and departments involved in the deployment.
- Monitor project progress, identify and resolve issues, and implement corrective actions as needed.
- Develop and implement comprehensive testing plans to ensure system functionality and data integrity.
- Manage the go-live process, ensuring a smooth transition to the new ERP system.
- Track and report on project metrics, including budget adherence, schedule milestones, and user adoption rates.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
- 15+ years of experience in IT project management, preferably with a focus on ERP implementations.
- Proven experience managing complex, multi-site projects; budget of < $5M .
- Strong understanding of project management methodologies (e.g., Agile, Waterfall).
- Excellent analytical and problem-solving skills.
- Strong communication, collaboration, and interpersonal skills.
- Preferred Experience with Custom Brokerage/Freight systems.
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