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Service Manager

4 months ago


Chilliwack British Columbia, Fraser Valley, Canada PrairieCoast Equipment Full time

Location: Chilliwack


Job Type: Full-time


Salary Range: The base salary for this role is typically $85,000 to $143,750 per year and represents a range across all of PrairieCoast’s BC and Alberta locations. It is influenced by various factors, including job-related skills, experience, relevant training, and work location.


A PrairieCoast Overview

PrairieCoast equipment is a top performing John Deere dealership with 11 locations throughout Northern Alberta and British Columbia. Our employees are the backbone to our success and our most important resource. A significant portion of PrairieCoast equipment is owned by employees and we offer a RRSP and TFSA eligible Employee Share Ownership Plan.


We are committed to better serve our customers by providing premier products, superior service, and by embracing and utilizing technology. We value integrity, innovation, and passion.


Noteworthy Awards:

  • One of Canada’s Best Managed Companies™ each year since 2013
  • One of Canada's Top Small & Medium Employers™ 2020, 2021, and 2022
  • Recognition by John Deere as a top performing dealer in North America


We Offer:

  • A competitive compensation package with performance-based bonuses
  • An industry leading Apprenticeship program with wage top-up and full tuition coverage
  • Extended health benefits including prescription, dental and vision coverage, visits to paramedical professionals, and life, disability, critical illness, and travel insurance
  • A referral bonus program
  • Annual sick pay allowance
  • Annual boot allowance
  • Employee discounts
  • Employee assistance plan
  • Peer recognition program
  • Strong focus on training and leadership development
  • Company contests and team building events
  • The opportunity to interact with leaders of the company


We Support

Every person and every task creates the bigger picture that is PrairieCoast equipment.


We Celebrate

Our people are what make our world go round – and we love celebrating their achievements.


We're Ambitious

From the field to the desk, we are constantly challenging ourselves to be the best we can be.


We're Committed

Our employees have the opportunity to invest in PrairieCoast. The result? A significant portion is employee owned.


As a Service Manager you are:

Responsible for managing service operations within the dealership to maximize return on investment by optimizing Service Department processes to ensure internal and external customer satisfaction. The Service Manager will grow profitable service labor sales and exercise disciplined expense control. The Service Manager will attract, retain and effectively engage department personnel.


The ideal candidate will have:

  • 5+ years’ experience in Service Department operations
  • Previous Management Experience preferred (3+ years)
  • Ability to use standard desktop load applications such as Microsoft Office and internet functions. A strong technical background is an asset.
  • Ability to write and speak effectively to individuals and groups.
  • Familiar with John Deere and competitive products
  • Basic understanding of financial principles relative to Service Department operations
  • Ability to analyze and interpret internal reports.
  • Ability to work extended hours and weekends.
  • Excellent customer service skills
  • High School Diploma or equivalent experience