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Medical Office Assistant

3 months ago

Calgary Alberta DJ, CA Accoravillage Full time

10201 Southport Rd SW, Calgary, AB T2W 4X9, Canada Req #37

Thursday, August 1, 2024

Welcome to Rejuvenation

Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types.

Rejuvenation proudly offers career advancement opportunities through ongoing advanced laser, surgical, cosmetic, and leadership training to help our STARS soar. For those looking to take their career to new heights, our organization is perfect for you.

Role Overview

The primary function of the Medical Office Assistant is to provide an exceptional client experience and has practical experience utilizing these skills in the dermatology, aesthetics, or medical field. This role is also accountable for ensuring all guests receive the “U” experience while visiting a Rejuvenation facility, verifying patient demographic information, taking payments, and maintaining cleanliness throughout the facility.

Role Objectives

  • Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
  • Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties as requested.
  • Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols, and entering billing codes.
  • Perform appointment bookings, reminder, and follow-up calls.
  • Manage client referrals and patient information database.
  • Accept client payments in a professional and confidential manner.
  • Ensure reception area is tidy and presentable, stocked with all necessary stationery and material.
  • Participate in monthly product training and customer service training as needed.
  • Educate customers on products and services provided by the clinic.
  • Perform other duties as requested by management and supervisory team.

Role Qualifications

  • MOA certification from an accredited institution or higher preferred.
  • 1+ years of proven clerical or customer service work experience.
  • Proficient in Microsoft Office Suite programs.
  • Excellent communication skills, both written and verbal.
  • Positive attitude and willingness to learn new skills.
  • Ability to work as a team and independently.
  • Flexible availability, willingness to work weekends and evenings.

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from all backgrounds.

If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted.

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