Current jobs related to Service Advisor - Northwestern Ontario Ontario, CA - Toromont Cat

  • Emergency Services Advisor

    6 days ago

    Thunder Bay, Ontario, O7B, CA Newmont Goldcorp Canada Full time

    Workplace Type: Onsite At Newmont, people create the value in the metals we mine and are ambassadors in the communities where they live and work. As a team, we foster an environment in support of our people vision, where everyone belongs, thrives and is valued. We have built a diverse and inclusive workplace where our people can bring their differences to...

  • Accounts Receivable Advisor

    6 days ago

    Markham, Ontario, I3P, CA Extendicare Canada Inc. Full time

    Job Description Reporting to the Manager, Accounts Receivable, the Accounts Receivable Advisor’s primary responsibility is to support the residences for all billing related issues and collections, proactively identify opportunities to improve, develop and maintain procedures for receivables processes. This position will be based at our Head Office in...

  • Account Representative

    1 month ago

    Windsor, Ontario, K6U, CA National Bank Full time

    A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and proactive approach to take charge of clients’ needs. Your role: Open and process commercial files to support Commercial Manager with service to clients with a...

  • Mobile Mortgage Specialist

    6 days ago

    Windsor, Ontario, K6U, CA TD Full time

    Work Location:Windsor, Ontario, CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:0 - 0 CADThis role is eligible for commission based earnings.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD....

  • Spécialiste hypothécaire mobile

    6 days ago

    Windsor, Ontario, K6U, CA TD Full time

    Lieu de travail :Windsor, Ontario, CanadaHoraire :37.5Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :0 - 0 CADCe poste est admissible à des revenus de commission.La TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des...

  • Automotive Service advisor

    2 months ago

    Northwestern Ontario, Canada Goremotorshonda Full time

    As a Service Advisor, you will be responsible for providing our customers with attentive customer service and support while their vehicles are in for repair or maintenance. You will also support customers calling in to schedule their appointments.The successful candidate will be an excellent communicator, organized, and have strong interpersonal skills. The...

  • Automotive Service Advisor

    1 month ago

    Ontario, Oregon, Canada Goremotorshonda Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Gore Motors Honda. As a Service Advisor, you will play a critical role in providing exceptional customer service and support while their vehicles are in for repair or maintenance.Key Responsibilities:Provide attentive customer service and...

  • Automotive Service Advisor

    1 month ago

    Ontario, Oregon, Canada Goremotorshonda Full time

    Service Advisor Job DescriptionWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Gore Motors Honda. As a Service Advisor, you will play a critical role in providing exceptional customer service and support while their vehicles are in for repair or maintenance.Key Responsibilities:Provide attentive customer service and...

  • Trainee - Insurance Advisor

    4 weeks ago

    Northwestern Ontario, Canada Westland Insurance Ltd. Full time

    We’re searching for a Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor in our Kenora, ON location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is...

  • Trainee - Insurance Advisor

    1 month ago

    Northwestern Ontario, Canada Accoravillage Full time

    Monday, September 30, 2024We’re searching for a Trainee - Insurance Advisor. Are you searching for new possibilities?Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor in our Kenora, ON location. Do you love to provide exceptional client service? If so, you will love working for Westland! We are looking for a...

  • Trainee - Insurance Advisor

    1 month ago

    Northwestern Ontario, Canada Westland Insurance Full time

    Kenora, ON, 101 Park Street, Kenora, Ontario, Canada Req #3411 Monday, September 30, 2024 We're searching for a Trainee - Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for a Trainee - Insurance Advisor in our Kenora, ON location. Do you love to provide exceptional client service? If so,...

  • Commercial Insurance Advisor

    1 month ago

    Northwestern Ontario, Canada Accoravillage Full time

    We’re searching for a Commercial Insurance Advisor. Are you searching for new possibilities?Westland Insurance Group Ltd. is growing and has a new opportunity for a Commercial Insurance Advisor at our Thunder Bay, ON office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking...

  • Commercial Insurance Advisor

    1 month ago

    Northwestern Ontario, Canada Westland Insurance Ltd. Full time

    We’re searching for a Commercial Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd. is growing and has a new opportunity for a Commercial Insurance Advisor at our Thunder Bay, ON office. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are...

  • Insurance Advisor Trainee

    4 weeks ago

    Ontario, Oregon, Canada Westland Insurance Ltd. Full time

    Unlock Your Potential as a Trainee Insurance AdvisorWe're on the lookout for a talented individual to join our team as a Trainee Insurance Advisor. If you're eager to grow and develop your skills in the insurance industry, we'd love to hear from you!About the RoleAs a Trainee Insurance Advisor, you'll have the opportunity to learn and develop your skills in...

  • Insurance Advisor Trainee

    4 weeks ago

    Ontario, Oregon, Canada Westland Insurance Ltd. Full time

    Unlock Your Potential as a Trainee Insurance AdvisorWe're on the lookout for a talented individual to join our team as a Trainee Insurance Advisor. If you're eager to grow and develop your skills in the insurance industry, we'd love to hear from you!About the RoleAs a Trainee Insurance Advisor, you'll have the opportunity to learn and develop your skills in...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Accoravillage Full time

    Unlock Your Potential as an Insurance Advisor TraineeAre you eager to launch your career in insurance? Do you have a passion for helping others and a desire to learn and grow? We're seeking a motivated and enthusiastic individual to join our team as an Insurance Advisor Trainee.About the RoleAs an Insurance Advisor Trainee, you will be responsible for...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Accoravillage Full time

    Unlock Your Potential as an Insurance Advisor TraineeAre you eager to launch your career in insurance? Do you have a passion for helping others and a desire to learn and grow? We're seeking a motivated and enthusiastic individual to join our team as an Insurance Advisor Trainee.About the RoleAs an Insurance Advisor Trainee, you will be responsible for...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Accoravillage Full time

    Unlock Your Potential as a Trainee Insurance AdvisorWe're seeking a motivated and career-driven individual to join our team as a Trainee Insurance Advisor. As a Trainee, you'll have the opportunity to develop your skills and knowledge in the insurance industry, working closely with our experienced team to provide exceptional client service.What You'll...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Accoravillage Full time

    Unlock Your Potential as a Trainee Insurance AdvisorWe're seeking a motivated and career-driven individual to join our team as a Trainee Insurance Advisor. As a Trainee, you'll have the opportunity to develop your skills and knowledge in the insurance industry, working closely with our experienced team to provide exceptional client service.What You'll...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Westland Insurance Full time

    Insurance Advisor Trainee OpportunityWe are seeking a motivated and career-driven individual to join our team as an Insurance Advisor Trainee. As a Trainee, you will have the opportunity to develop your skills and knowledge in the insurance industry, working closely with our experienced team members.Key Responsibilities:Provide exceptional client service and...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Westland Insurance Full time

    Insurance Advisor Trainee OpportunityWe are seeking a motivated and career-driven individual to join our team as an Insurance Advisor Trainee. As a Trainee, you will have the opportunity to develop your skills and knowledge in the insurance industry, working closely with our experienced team members.Key Responsibilities:Provide exceptional client service and...

  • Insurance Advisor Trainee

    1 month ago

    Ontario, Oregon, Canada Westland Insurance Full time

    Insurance Advisor Trainee OpportunityWe are seeking a motivated and career-driven individual to join our team as an Insurance Advisor Trainee. As a Trainee, you will have the opportunity to develop your skills and knowledge in the insurance industry, working closely with our experienced team members.Key Responsibilities:Provide exceptional client service and...

  • Personal Lines Digital Insurance Advisor

    4 months ago

    Ontario, Canada Westland Insurance Ltd. Full time

    We’re searching for an Personal Lines Digital Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Personal Lines Digital Insurance Advisor (Digital) working remotely out of Ontario. We are part of Westland Insurance Group Ltd., a national, privately owned insurance...

  • Manager, Assurance

    4 months ago

    Northwestern Ontario, Canada Mnp Llp Full time

    DescriptionInspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a...

  • Manager, Assurance

    3 weeks ago

    Northwestern Ontario, Canada ENGINEERINGUK Full time

    Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is thriving in the face of change.Make an impact with our Assurance & Accounting team as a Manager. This diverse team of professionals are dedicated to exceeding clients’ unique needs within a rapidly...

Service Advisor

3 months ago

Northwestern Ontario Ontario, CA Toromont Cat Full time

Toromont Cat is looking for a Service Advisor to join our team This position will provide technical direction and accountability for scheduling all equipment repairs with both the internal and external teams within the service operations, while maintaining good communication with customers throughout the repair cycle as required. The Service Advisor will also collaborate with the Supervisor and Coordinator to ensure quotes, timelines and process flow are maintained to support accurate and timely WIP (work-in-progress) processing.

As a Service Advisor, YOU will experience:

  • Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
  • Working for the best in class equipment dealer and with the premium Caterpillar brand
  • Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
  • Competitive total rewards including: wages, benefits, and premiums (as eligible)
  • An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada

In a typical day, YOU will:

  • Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Policies, Programs and initiatives
  • Update and manage Service Scheduler in a timely and accurate manner
  • Schedule both machine repairs and preventative maintenance for the Technicians
  • Coordinate with Service Supervisor, MSRs and PSSRs to meet all deadlines for machine repairs
  • Provide customer support for incoming calls and effective follow up during and after machine repairs
  • Open and structure work orders, check for service letters, where applicable and warranty status, verify customer pay arrangements, history and codes to upload into Service Scheduler
  • Collaborate with Coordinator to ensure all service reports provided by Technicians are timely and accurate
  • Source parts and tools during job set-up and provide shipping instructions to the site
  • Manage local purchases and review work orders for invoicing/uploading and ensure credits and parts have been processed and submitted
  • Assist with Warranty and Goodwill processing including documentation requirements and no charge claims
  • Maintain current information cascading to the required Service Supervisors, Product Support Manager, MSRs and PSSR
  • Review and maintain WIP daily to support the invoicing process and KPIs (Key Indicator Metrics)

Must-haves for this role:

  • Minimum post-secondary education
  • Minimum 5 years experience in service operations

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar ,Toromont Cat takes care of our employees who take care of our customers When you join our team, you become a member of the Toromont family. Your success is our success

#J-18808-Ljbffr