Supervisor, Job Preparation Placement Counsellor, Employment Services

2 weeks ago

Mississauga ON CW, Peel region, Canada VPI Employment Services Full time
VPI is a Service Provider for Employment Ontario, which is funded by the Ontario Government to support jobseekers and employers. VPI has been delivering employment programs for more than 30 years. We are based in Mississauga and have 17 branches across Southern Ontario. Our organizational values rest on 4-pillars which are Ethics, Passion, Innovation, and Courage which support the desire and passion to make a positive and sustainable impact for the individuals we serve.

VPI Employment Services embraces and encourages inclusivity and diversity in the workplace. We are committed to providing accessible employment practices and creating a work environment that encourages and supports our team members be their authentic selves.

We are seeking out individuals who have the passion and drive to make a positive and sustainable impact for the individuals we serve. Providing exceptional client experience; creating an environment where clients feel safe, heard, supported, and see progression with skill development, and life stabilization support, leading to sustainable employment and career development.

We are looking for a Permanent Full-time, Supervisor, Job Preparation Placement Counsellors, Employment Services, to work within our Mississauga location and supports our Western Division.

Job Purpose
The Supervisor Job Preparation and Placement Counsellors, Employment Services, play a crucial hands-on role in leading, managing and supporting a team to achieve all organizational goals and objectives. This role is responsible for overseeing the day-to-day operations, ensuring productivity, and consistently meeting targets and fostering a positive work environment. Set and monitor job start performance targets for the team, ensuring alignment with organizational goals and sustainable employment for our clients.

Key Job Functions
Provide strong leadership and guidance to a team of employees, including setting clear goals and expectations.
Track team progress towards targets, identifying areas of improvement and implementing strategies to achieve or exceed goals.
Provide coaching and support to team members to enhance their performance and help them meet individual and team targets.
Analyze data and metrics to assess team performance and identify opportunities for optimization.
Collaborate with other departments or stakeholders to ensure coordination and alignment towards common targets.
Implement and utilize performance measurement tools and systems to effectively monitor and evaluate team performance.
Conduct regular performance reviews and provide feedback to team members, recognizing achievements and addressing areas for improvement.
Continuously review and refine targets and performance indicators to ensure relevance and effectiveness.
Effectively communicate with team members, providing clear instructions, feedback, and addressing any concerns or issues.
Utilize problem solving skills to identify and analyze challenges, develop innovative solutions, and implement strategies for improvement.
Adapt to changes in the organization and industry, adjusting your approach to meet evolving needs and requirements.
Detail oriented, ensuring all KPI of client, employer engagement progression to employment is measured and documented.
Foster a collaborative and inclusive work culture, promoting teamwork, cooperation, and professional development.
Demonstrate leadership skills by leading by example and being capable and willing to do all tasks that are required by your team to collectively meet all monthly and yearly targets.
Demonstrate leadership skills with the ability to motivate and inspire team members towards achieving goals.
Other duties pertaining to the position, as required.

Qualifications
Minimum of 3 years of experience in a supervisory or leadership role.
Certified Career Development Practitioner and recruitment and job development experience considered an asset.
Must have a valid driver's license, travel required with the GTA.
Demonstrate comprehensive knowledge of our services that we administer through Employment Ontario, and how we can support employers and the individual needs of jobseekers in achieving sustainable employment.
Knowledge of Labour Market Trends
Understand the complexities of working with inclusion groups that are farthest from the labour market.
Ability to develop outreach strategies to employers, develop long term mutually beneficial relationship, connecting our value proposition to their workforce needs, advocating, and promoting our clients’ individual skillsets to employers with the focus on the most barriered and unrepresented groups and the value that they bring to an organization.
Proficiency in developing and implement effective job search strategies tailored to individual career goals and objectives.
Excellent communication skills, both verbal and written, with the ability to effectively covey information and instructions.
Strong problem-solving skills, with a track record of identifying and implementing solutions to improve team performance.
Strong proficiency in using computer programs and digital tools for job search, networking and communication.
Adaptability and flexibility to navigate changing priorities and business demands.
Strong organizational skills, with the ability to prioritize tasks, manage time effectively, and meet deadlines.
Ability to empathize with job seekers and provide support and guidance.
Strong interpersonal skills and the capacity to build rapport and trust with individuals from diverse backgrounds.
Ability to identify challenges and develop creative solutions.
Proficiency in collecting, analyzing, and interpreting data.
Flexible approach to problem solves and willingness to adjust strategies based on feedback and new information.

If you are invited to an interview and require accommodation at any stage in the process, please notify us by clicking here . Any information obtained during the course of recruitment will be used for recruitment purposes only.

While we thank all applicants for their interest, only those selected for an interview will be contacted by the Human Resources team.

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