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Lead Technology Integrator

3 months ago

ON, Canada Design Electronics Full time

Design Electronics “DE” is a leading technology integration firm specializing in providing innovative solutions to businesses and clients in various industries. We pride ourselves on our commitment to excellence, cutting-edge technology, and superior customer service. As we continue to grow, we are seeking a dedicated and highly organized team member to join our Corporate Services Team.

About the Role

The ideal candidate must be a team-oriented leader with strong organizational and supervisory skills to effectively oversee installation crews, product delivery and site coordination, ensuring all technical services are carried out effectively and efficiently to meet the required scope and timeline deliverables.

The ideal candidate will demonstrate excellent verbal and written communication skills when collaborating with, directing, and reporting to, all internal and external team members regarding work tasks, coordination efforts, potential issues, quality assurance, and work progress. They will be the daily face of the company to the on-site team, including clients, designers, developers and architects and their staff. They will update and document system information and user credentials and create and implement system operation manuals for end user adoption.

Comparable Job Titles: Technical Integration Manager, Home Automation Manager, Smart Systems Manager, or Automation Solutions Manager.

Type

Full Time | Permanent
Management Level

Schedule

Day Shifts (Typical)
Overnight Shifts (Occasional)
On Call (After Hours Program)

44 Hours

Education Why Join Us?
  • We are a family-based environment, with an experienced team of audio-visual professionals.
  • We offer an opportunity for career growth and professional development.
  • Located in the beautiful Niagara Region, Ontario.
What We Offer You
  • $32.50 to $40 per hour, commensurate with experience.
  • Opportunity for business-performance-based rewards.
  • Paid travel & vehicle provided.
  • Compensation for Tech Development/Training/Product Certifications
  • Discounts on personal electronics purchases.
Your Impact

Lead Integrator/Installer:

  • Oversee the installation and integration of home and commercial automation systems.
  • Collaborate with project teams to ensure timely and successful project execution.
  • Troubleshoot and resolve technical issues during installations.

Quality Control:

  • Implement and maintain rigorous quality control processes to ensure system reliability and client satisfaction.
  • Conduct inspections and quality audits at various project stages.
  • Address and resolve any quality issues or discrepancies.

Set Up & Configuration:

  • Configure and program automation systems to meet client specifications.
  • Ensure seamless integration of various components, such as smart devices, security systems, and audio/video equipment.
  • Test and validate system functionality to meet performance standards.

Systems Support:

  • Provide technical support to clients, both remotely and on-site.
  • Troubleshoot and resolve system malfunctions or user issues.
  • Stay up-to-date with the latest automation technologies and software updates.
  • Train and mentor installation teams in best practices and industry standards.
  • Foster a culture of continuous learning and skill development.
  • Lead by example and promote a positive working environment.

Perform other duties as assigned based upon business need.

About You
  • 10+ years of proven experience in the installation and integration of home and commercial automation systems is required.
  • 4+ years of leadership and team management experience is required.
  • High school diploma or GED is required.
  • Valid driver's license and ability to travel to project sites as needed is required.
  • L2 Police background check will be required.
  • Bachelor's degree or college diploma in a relevant field (e.g., Electrical Engineering, Information Technology) or equivalent experience is preferred.
  • Expeience interacting with contractors, trades, architects, and designers is preferred.
  • Certifications in relevant automation technologies (e.g., CEDIA, Crestron, Control4) is preferred.
  • Strong technical knowledge of automation technologies, including smart home devices, audio/video systems, lighting control, and security systems.
  • Excellent problem-solving and troubleshooting skills.
  • Exceptional communication skills.
How You Join Us

Design Electronics is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environment. We will accommodate the needs of the applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Department to ensure your accessibility needs are accommodated throughout this process. Information received relating to accommodation measures will be addressed confidentially.

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