Bilingual Customer Service Associate

We are seeking a dedicated Live Chat Support representative with 0-5 years of experience to join our team. The ideal candidate will be responsible for providing exceptional customer service through live chat, assisting our readers and subscribers, and maintaining our reputation as a market leader.ResponsibilitiesProvide prompt and professional responses to...

Job Title: Bilingual Order Entry Representative (French and English Required)Location: VaughanEmployment Type: Full-TimeHybrid: 3 in office (Tuesday;Thursday and 3rd day is rotated every 2 weeks) and 2 at homeSALARY: 50-60 k + 2% (Incentive Plan)FEATURES: North of the city with low call volume and only business to business calls/emails. This is a stable and...

Typical Day in Role:As a Bilingual Customer Service Representative, your primary responsibility will be to make outbound calls to Group Benefit customers to secure their consent for directing their case to a preferred pharmacy. In addition, you'll explain the advantages of our Case Management program, which offers patients extra care and support for...

Job Title: Customer Service Professional - Bilingual IIType: Contract with Possibility of ExtensionHours: Mon – Fri, 37.5 hours per week, rotating shifts between 8 am - 8 pmPay Rate: $25.70/hour + 4% vacation payLocation: Hybrid - Halifax, NS (B3L4G6)Key Responsibilities:Manage and process incoming telephone inquiriesResearch and resolve customer requests...

Job Responsibilities:• Supporting Disability Case Managers with various tasks.• Providing front-line customer service via telephone.• Managing administrative duties and following up with claimants for disability paperwork.Typical Day in Role:• Providing bilingual support for four phone lines.• Setting up new claims and maintaining outstanding...

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesProviding excellent customer service on approximately 30-40 (inbound) calls per dayInitial point of contact for increasingly complex customer queries and requestsProviding accurate and...

Roles and ResponsibilitiesQuality Associate (QA) will be responsible for ensuring the call & email quality. The QA monitors required samples of voice & non-voice-based transactions on Quality Evaluation forms included with predefined quality parameters agreed between TECHM and Client. QA also publishes a comprehensive report on the overall quality of the...

Join Our Growing Team as a Bilingual Client Solutions Specialist!Are you a tech-savvy, bilingual professional with a passion for exceptional customer service and training? We’re expanding and want YOU on our team to support our valued clients with top-notch assistance on Geotab’s fleet management software.Why NorthernBI?Established Track Record: Founded...

Our insurance client is seeking a motivated Bilingual (French/English) Claims Manager to join their growing team. In this role, you will investigate, evaluate, and determine the eligibility of claims related to short-term and long-term disability cases. If you have excellent communication skills, a strong analytical mindset, and a desire to make a positive...

Honor Foods is seeking a Director of Transportation Strategy & Planning to join our growing team. This is a senior-level role responsible for developing and implementing strategies that optimize transportation operations, ensuring cost savings, efficiency, and customer satisfaction. If you’re a strategic thinker with a passion for transportation and...

Role and Responsibilities:Manage and lead a team of call center agents to achieve performance goals and targets.Develop and implement strategies to improve call center operations and efficiency.Monitor and analyze call center metrics to identify areas for improvement and implement solutions.Efficiently coach associates in meeting Key Performance Indicators...

Must-haves3-5 years of Canadian payroll experience minimumPCP certificationEnd-end payroll management of complex, and cross-provincial payrolls, including year-end payrollCan demonstrate the ability to resolve complex problemsBilingual French (fluent)PlussesCPM/PLP certificationUnionized payrollDay-to-DayInsight Global is looking for a Payroll Specialist to...

About Electrofyre TechnologiesElectrofyre Technologies is a cutting-edge online e-commerce platform specializing in electronics. We empower Canadians to access high-quality tech products from the latest gadgets to everyday electronics all at competitive prices. Our mission is to deliver convenience, innovation, and exceptional value while setting the gold...

Well established corporation located in Toronto's west side seeks the ideal candidate with excellent communications who can proactively solve issues. ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable answers to questions about product, pricing and availabilityWork with internal departments to meet customer's...

Required Skills & Experience3-5 years of Canadian payroll experience minimum PCP certificationEnd-end payroll management of complex, and cross-provincial payrolls, including year-end payroll Can demonstrate the ability to resolve complex problems Bilingual French (fluent)Nice to Have Skills & ExperienceCPM/PLP certification Unionized payrollJob...

Key ResponsibilitiesGuide new users in creating optimized accounts to increase awards for contracts, grants, and loans.Engage directly with users on our social media platform, providing prompt assistance for inquiries and concerns.Manage customer support interactions via our internal ticketing system, live chat, conferencing, and phone.Utilize in-house tools...

Escalated Customer Service RepresentativeJOB DESCRIPTIONThe Nationwide Group (TNG) is a pioneer in designing and developing outsourced financial services software, exclusively focused on creating comprehensive and customizable solutions for the real estate industry. Utilizing world-class technology, TNG delivers solutions to the entire mortgage life cycle...

ALLDATA is the industry’s #1 choice for unedited OEM automotive repair and collision information. Founded in 1986, the Elk Grove, California-based company has more than 115,000 subscribers worldwide who rely on us for access to the OEM-accurate information and procedures they need for safe and accurate repairs. More than 400,000 technicians trust...

The Role:As a Bilingual IT trainer, you will need to have an awareness of the operational process. In addition to the training you will deliver, you will need to be proficient in areas around the business as many of the new initiatives require training – all of which the training team are involved in. This will also include system updates and new...

Who We Are:Technology Holdings Worldwide (TH) is a global boutique investment bank dedicated to delivering world-class M&A and capital-raising advisory services exclusively to technology services, software, consulting, and business process management companies. The firm serves mid-market companies and institutional investors worldwide from its offices in...