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Associate - Operations

3 months ago


Canada, CA Allstate Full time

Job Description

Under general supervision, the Analyst II is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repair. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles, and recreational vehicles), writes damage repair estimates, negotiates basic and occasionally moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Develop understanding of SOX and regulatory compliance audits to provide an exceptional service experience.

Primary Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

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