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Quality Assurance Manager

3 months ago

Calgary Alberta DJ, CA Sunrise Farms Full time

Sunrise Farms is a group of companies with primary focus in the poultry industry.

From our hatcheries to our “ready to eat” state of the art cooking facilities, we service customers in the retail, food service, and industrial sectors. We are proud of our support of the Canadian farm as well as our investment in the latest equipment and technologies at our facilities across Canada. Our test kitchens have the most current cooking equipment replicating that used in commercial establishments, to facilitate precision testing. This way you know the product you receive will perform to your expectations. We are proud of our long-standing partnerships with family-owned Canadian chicken farmers to produce high quality products.

POSITION SUMMARY: Responsible for strict adherence to HACCP Program, customer requirements, and all regulatory framework for the entire facility. Establishing, implementing, and directing the quality assurance and food safety efforts to ensure those requirements for processing components and other materials into finished goods and products conform to food safety, quality, and legal standards. Together with direct reports, establish and maintain quality assurance standards, procedures, and controls. Work directly with processing to schedule and control inspection activities and to enforce requirements as specified by raw materials, ingredients, products and package specifications, and regulatory agencies. Initiate corrective action for procedural product or process deficiencies.

POSITION RESPONSIBILITIES:

  • Drive a culture of Food Safety and Quality. Manage, plan, coordinate, and direct quality assurance and food safety program designed to ensure continuous production/service consistent with established standards. Maintain and validate various policies and standard operating procedures including HACCP, GMP & SSOPs, CFIA regulations, BRC, food safety, sanitation, pest control, internal audit procedures, etc.
  • Manage the development and analysis of statistical data and specifications to determine present standards and to establish proposed quality and reliability expectancy. Recommend corrective action necessary to ensure conformity with quality specifications and standards.
  • Formulate and maintain quality control objectives and coordinate objectives with the production procedures in cooperation with other managers to maximize quality, reliability, and minimize costs.
  • Lead Internal and External Audit programs, including knowledge and experience with current BRC audit guidelines and requirements to ensure plant compliance to SFCR and Corporate Food Safety and quality programs (or equivalent).
  • Manage proactively, both directly and through intermediate personnel, sanitation related activities to ensure that food safety is not compromised; Provides oversight and training for maintaining facility cleanliness and sanitation standards.
  • Manage, through intermediate personnel, workers engaged in activities to ensure continuous control over materials, facilities, services, and products.
  • Develop and implement methods and procedures for monitoring work activities such as preparation of records of expenditures, progress reports, etc. in order to inform management of current status of work activities.
  • Plan, promote, and organize training activities related to quality and reliability, including QA staff development. Develop on-floor quality assurance technicians and complete all related quality training in a hands-on manner.
  • Analyze and resolve work problems or assist employees in solving problems.
  • Manage installation, inspection, and testing procedures for finished products. In conjunction with the Plant Manager, investigate root causes for any product that fails to meet specifications, and develop the required improvement processes.
  • Ensure nutritional, organoleptic and microbiological standards are met and monitored.
  • Ensure the company’s food defense, animal welfare, and foreign animal disease policies and practices are maintained.
  • Contribute to the marketing and development of new products through involvement with quality standards and production trials for existing products and/or new products.
  • Investigate customer complaints regarding quality and make appropriate adjustments.
  • Accountable for enforcement of company health and safety policies on the production line(s) under our direct supervision.
  • Member of Plant Crisis Management Team (Recall Team). Handle and oversee the product recall process to ensure timely communication and execution of product recalls and completion of related documentation.

EXPERIENCE AND EDUCATION:

  • Requires a bachelor’s degree in a related field (Food Science, Microbiology, etc.)
  • 3-5 years supervisory or managerial experience in Quality Assurance with a food manufacturing facility, preferably raw material and poultry.
  • 2-5 years of experience in quality control lab analysis, food processing, Food Industry HACCP and BRC programs, and quality management.
  • Broad knowledge of quality control and manufacturing operations.
  • Understanding of the plant floor and the interdependencies of the operating groups.
  • Extensive practical and technical knowledge of plant processing operations.
  • Good knowledge of and experience with meat hygiene regulations and CFIA manual of procedures.
  • Ability to professionally and confidently represent the company in dealing with CFIA personnel, auditors as well as customer and supplier issues.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • HACCP Plant Development and Implementation required.
  • Advanced HACCP-Verification.
  • Validation and Auditing of a HACCP System preferred.
  • GFSI training
  • Animal Welfare

At Sunrise Farms we are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other identifying characteristic are encouraged to apply.

Please note that the expected new hire salary range provided is derived from a group of like roles within Sunrise Farms. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.

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