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Associate Assistant Store Manager, Center of Store
3 months ago
At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.
Responsibilities:
- Promote and ensure a consistently high standard of customer service
- Train and motivate employees
- Provide a positive working environment, coach, advise and listen to employee concerns/issues
- Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
- Delegate and prioritize workload for staff
- Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
- Maintain up to date information about market trends and competitor activities
- Coordinate the receiving, handling and storing of product to achieve optimal results
- Maintain Category sets, mixing for profit as required
- Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
- Work with Sales representatives to negotiate credits, display merchandising and order levels
- Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
- Maintain appropriate inventory levels through effective ordering and rotation
- Ensure pricing integrity
- Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
- Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
- Ability to manage people – 1-3 years of progressive management experience
- Ability to work with minimal functional direction
- Demonstrated understanding of critical success factors for the NOFRILLS concept as a discount food store focusing on low price image
- Knowledge and experience grocery retail operations, knowledge of overall store department operations is an asset.
- Demonstrated understanding of an Associate Assistant Store Manager's impact on store performance in the areas of:
- Customer service
- Employee relations
- Merchandising
- Sales/Profits
- Strong communication skills including verbal, written and active listening
- Demonstrated Customer focus and commitment to superior customer service
- Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
- Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
- Strong knowledge of all aspect of the produce area, operations and products