Current jobs related to Senior Customer Experience Associate - Montreal Quebec GF, CA - Scotiabank

  • Corporate Banking Associate

    3 weeks ago

    Montreal, Quebec, G4F, CA National Bank Full time

    As a Corporate Banking Associate in the Québec team at National Bank, you will provide specialized support within the team for analyzing and structuring complex corporate credit files, including both new financing and renewals with significant changes in conditions. You will also be responsible for carrying out various complex analyses and financial data...

  • Senior Customer Service Representative

    5 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    Working as a senior call centre representative means collecting, analyzing and interpreting information in order to assist clients with their insurance underwriting and claims processes (disability, death, critical illness).Come join our teams in the Insurance Underwriting and Claims Assistance Centre and make a difference in people’s lives. You’ll have...

  • PT Seasonal Associate

    6 days ago

    Montreal, Quebec, G4F, CA Hudson's Bay Company Full time

    Address:2435 Rockland RoadLead a Brilliant Career.Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people shouldn't fit...

  • PT Seasonal Sales Associate

    6 days ago

    Montreal, Quebec, G4F, CA Hudson's Bay Company Full time

    Address:5401 Boul Des Galeries Galeries de la CapitaleLead a Brilliant Career.Bring your authentic self to work everyday, and help our customers express themselves, style their home, and live their life in a way that reflects who they truly are. As a brand, we celebrate the differences that make each and every one of us unique because we believe that people...

  • Senior Legal advisor

    1 month ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Legal Advisor in the Legal Affairs - Commercial and international team at National Bank means acting as a business partner. This job allows you to have a positive impact on the organization through your legal knowledge and your ability to understand the realty of your partners. Your job Understand business issues, identify the needs of...

  • Senior Manager, Corporate Finance

    6 days ago

    Montreal, Quebec, G4F, CA Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Associate

    1 month ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients. Your job: Ensure effective...

  • Merchandising Execution Associate

    2 weeks ago

    Montreal, Quebec, G4F, CA The Home Depot Canada Full time

    Merchandising Associates (MEAs) merchandise and maintain various product sets in The Home Depot retail environment to enhance the customer experience, increase sales and maximize inventory turns.Key Responsibilities:Merchandising: General Service, Tasking, Packdown, and ProjectsRead and interpret directions to ensure merchandise is set to the planogram,...

  • Senior Director

    2 weeks ago

    Montreal, Quebec, G4F, CA Jump! Recruteurs Full time

    Our client, located in Montreal, is looking for a Senior Director of IT Delivery to manage the evolution of the company’s IT solutions. You will lead a team of more than 100 people. Reporting to the CIO, the Senior Director – IT Delivery is responsible for defining, implementing and evolving technological solutions for the entire company. You will lead a...

  • Senior System Administrator, ERP

    5 days ago

    Montreal, Quebec, G4F, CA Chartwell Résidences pour retraités Full time

    Scope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio. They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...

  • Senior Systems Administrator

    4 months ago

    Montreal, Quebec, G4F, CA Fed IT Full time

    Hello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and evolve in your universe. We cover IT, development, decision-making, and infrastructure.I am looking...

  • Senior Data Solutions Architect

    2 weeks ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Data Solutions Architect in the Business IT Delivery team at National Bank means participating in large-scale projects in transformation that will allow you to surpass yourself, while working closely with the Bank's various sectors. This job allows you to have a positive impact on our organization, thanks to your expertise in data...

  • Senior Privacy Impact Assessment

    1 month ago

    Montreal, Quebec, G4F, CA S.i. Systems Full time

    Job Description:Our valued Public Sector client are in need of a Senior Privacy Impact Assessment (PIA) Specialist to conduct a Multi-Institutional PIA.Background:Our clients are currently working on a PIA that will analyze the collection, use, retention, disclosure and deletion of personal information from the department and its partners. This will be a...

  • Associate Private Banking

    3 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Banking Associate with Private Banking 1859 at National Bank, you'll offer wealth management services and advice to a discerning high-net-worth clientele. In this role, you'll provide a comprehensive range of financial services to individuals, businesses, and public sector corporations across Canada. Your job: Support the Private...

  • Senior Procurement Specialist

    6 days ago

    Montreal, Quebec, G4F, CA Canadian National Railway Full time

    At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a...

  • Wealth Associate

    5 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help investment advisors to stand out by offering exceptional customer service that will have a positive, long-term impact on our clients. Your job: Support investment advisors in providing...

  • Senior Advisor Compliance Trade Surveillance Derivatives

    2 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Advisor Trade Surveillance Advisor, Derivatives in the team of Compliance Trade Surveillance at National Bank is to assist with the trade surveillance, compliance monitoring and testing for the Financial Markets division of NBC. Your role Perform pre and post trade surveillance of Canadian derivative products that are listed on the...

  • Banking Associate

    3 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Banking Associate with Private Banking 1859 banking services at National Bank is an opportunity to offer wealth management services and advice to a discerning high-net-worth clientele. In this role. you will offer a comprehensive range of financial services to individuals, corporations, and government agencies across Canada, as well as...

  • Senior Solutions Architect

    3 months ago

    Montreal, Quebec, G4F, CA National Bank Full time

    A career as a Senior Solutions Architect on the team responsible of Digital and Core Banking Services at National Bank means working on a digital transformation that will allow you to excel while working closely with the various sectors at National Bank of Canada. In this role, you can have a positive impact on our organization with your expertise in system...

  • Senior Salesforce Developer

    3 months ago

    Montreal, Quebec, G4F, CA BRP Full time

    We are looking for a Senior Salesforce Developer who will be responsible for designing, developing, and maintaining complex Salesforce-based solutions to support the organization's business processes. This role requires deep expertise in Salesforce development, customization, and integration, as well as the ability to lead and mentor a team of...

Senior Customer Experience Associate

3 months ago

Montreal Quebec GF, CA Scotiabank Full time
Title: Senior Customer Experience Associate - Anjou, Montreal, QC

Requisition ID: 203339

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

About the role

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you? In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:

  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
  • Previous banking experience is a strong asset

What’s in it for you?

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities– for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
  • A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Location(s): Canada : Quebec : Montreal

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

#J-18808-Ljbffr