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Director of Retail Stores, Canada

2 months ago

Markham Ontario IP, CA Levi Strauss & Co. Part time
Job Description:

Director of Retail Stores, Canada from the Company Levi Strauss & Co., located in Markham, ON, Canada. This job opening is for job seekers with a Bachelor Degree.

Job Responsibility:

Purpose: Manages the Retail District Management and Franchise Specialist teams to drive the strategic imperative, growth and expansion of Retail O&O stores (Mainline and Outlet) and Franchise Partners' Stores in Canada, delivering AFP and commercial KPI targets. Lead with a consumer-centric approach, finding ways to increase productivity ($/sf) of existing retail locations, expand through new store openings and relocations, and continually focus on brand elevation. Advocate for DE&I and establish a clear approach to talent management.

  • Become a strong cross-functional partner to advocate, develop and implement programs and initiatives for stores and field leadership which support our DTC Priorities.
  • Establish Real Estate priorities in line with expansion strategy.
  • Drive operational excellence by partnering with the Retail Operations teams.
Key Results:
  • Align vision and strategy for profitable growth of O&O stores and franchise partners in Canada.
  • Delivery of Financial and KPI targets, with continuous focus on increasing productivity.
  • Improvement in employee engagement throughout all stores and field teams.
  • Development and execution of strong talent management and retention program.
  • Retail store expansion: In-market Real Estate lead and point person for our broker and landlords.
  • Development and execution of operational plans for all retail store initiatives.
  • Drive 4W operating expense efficiency targets in line with AFP.
  • Mobilization of our retail stores to support and execute the activation of omnichannel programs.
  • Fostering and modelling a culture of consumer centricity, inclusion, high performance, brand elevation and operational excellence.
  • Leads through LS&Co. Values Originality, Integrity, Empathy, Courage and Performance.
Key Responsibilities:
  • Define Canada DTC stores strategy & execution.
  • Franchise partner management, growth plan in line with DTC strategy.
  • Real Estate in market point person for brokers and landlords.
  • Strong, visible, values-driven leadership for Retail in Canada.
  • Talent management and engagement across Retail corporate and store teams.
  • Work closely with finance partners to devise and define staff incentives.
  • Monitor trends, consumer needs/behavior to identify gaps in assortment needs.
  • Collaborate closely with Merchant team to ensure appropriate assortment is developed.
  • Labor management and workforce scheduling.
  • Own development and execution of diverse portfolio of Retail Operations initiatives.
  • Ensure successful execution of all omnichannel initiatives in O&O stores.
  • Collaborate with Retail Operations to optimize process improvements.
  • Responsible for budget control and execution of all invoice processing.
  • Ensure proper control of company assets and merchandise.
  • Collaborate effectively with Canada team and San Francisco based support departments.
  • Collaborate with brand environment to ensure brand standards are understood.
  • Partner with global DTC teams on key strategic projects.
Direct Reports:

(5) District Manager Team (3 FTE), Area Manager (1 FTE), Specialist, Franchise Management (1 FTE), Brand Environment Manager (Local dotted line), Retail Operations Manager (Local dotted line).

Skills / Qualifications:
  • Eight to ten years in retail/direct-to-consumer experience.
  • Strong and inspiring people leader.
  • Experience managing diverse and complex teams.
  • Strong connection to marketplace and consumer dynamics.
  • Customer focus with strong understanding of internal and external customers.
  • Solid knowledge of Real Estate in Canada.
  • Ability to partner with others.
  • Strong skills and attention to details.
  • Self-motivated and inspiring to others.
  • Proficiency in MS Office (Word, Excel, PowerPoint).
Additional Information:
  • Ability to travel for market visits domestically and internationally.
  • Based in Canada, ideally within GTA.
  • Travel: 40% in stores.

LOCATION: Markham, ON, CAN

FULL TIME/PART TIME: Full time

Levi Strauss & Co. welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Closed Date: 2024-09-16

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