General Manager

3 weeks ago

Ottawa Ontario, Ottawa region, Canada Altis Recruitment Full time

General Manager

Our client is seeking a highly skilled and experienced General Manager to lead their team in Ottawa. The successful candidate will have a proven track record in driving sales and profit growth, managing budgets, and leading a team towards achieving company objectives. The General Manager will play a key role in shaping the future direction of the company, ensuring a safe and productive working environment, and maintaining strong relationships with clients and vendors.


Location: Ottawa, ON.

Hours: 7:30am - 4:30pm.


Roles & Responsibilities:


  • Budget Management: Accountable for managing the budget and ensuring effective purchasing procedures are in place and followed.
  • Sales & Profit Growth: Focus on sales and profit growth by delegating inventory management and repair pricing to maximize sales opportunities.
  • Team Alignment: Ensure that all personnel understand and work towards the overall company objectives and departmental goals.
  • Resource Allocation: Provide staff with the necessary tools, knowledge, and information to perform effectively and meet client expectations.
  • Health & Safety: Enforce safe working practices and implement necessary written safety procedures; serve as a member of the Joint Health and Safety Committee.
  • Conflict Resolution: Address and resolve any conflicting objectives while promoting respectful communication across departments.
  • Hiring & Staffing: Collaborate with the HR team to ensure the hiring of the most qualified candidates for open positions.
  • Supervision & Compliance: Supervise staff in line with organizational policies and applicable laws, ensuring compliance at all levels.
  • Strategic Planning: Prepare and communicate annual, monthly, and weekly operational plans to ensure clarity of roles and objectives across the team.
  • Collaboration: Work closely with other Branch Managers through bi-weekly meetings to ensure operations align with company standards.
  • Equipment Management: Assess and recommend necessary equipment upgrades on an annual basis.
  • Financial Oversight: Review and approve monthly invoices, ensuring effective inventory management and cost control.
  • Business Development: Develop new business accounts while maintaining and strengthening relationships with existing customers and key vendors.
  • Customer Service: Ensure a high standard of customer service, staying responsive to clients' needs in a professional and timely manner.
  • Staff Development: Provide leadership, coaching, and direction to staff, while collaborating with training managers to implement relevant training programs.
  • Management Reporting: Participate in quarterly owner meetings to discuss financial results and organizational goals.
  • Payroll Oversight: Approve weekly timecards and manage payroll processes.


Qualifications & Skills:


  • Managerial Experience: Minimum of 5 years of managerial experience in a similar role.
  • Industry Experience: Experience in the HVAC, electrical, or construction industries is considered a must.
  • Secret Clearance: Must be eligible and willing to obtain secret clearance.
  • Leadership Skills: Proven experience in providing leadership, direction, and coaching to a diverse team.
  • Health & Safety Knowledge: Familiarity with health and safety regulations, with experience serving on safety committees.
  • Client Management: Strong interpersonal skills with a history of managing key client relationships.
  • Strategic & Analytical Thinking: Ability to prepare, communicate, and execute strategic plans.
  • Business Development: Experience in business development, sales growth, and maintaining vendor relationships.

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