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Sr. Manager, Business Change

1 month ago

Brampton, Ontario, Canada Loblaw Companies Ltd - Head Office Full time

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

As the Senior Manager, Business Change, you will partner with the business using our internal change approach by bringing to life the adoption of new ways of working; enabling a leader-led approach to unlock value and deliver tangible and sustainable business benefits and outcomes. You will also support project teams with integrating change management activities into their project plans.

This role is ideal for those passionate about customer and colleague experience and who are outcome focused. An individual who thrives in a fast-paced environment, can tackle challenges with agility and resiliency and is capable to operate autonomously, and uphold high confidentiality.

Please note Loblaw's current Return to Office Policy is 4 days per week in the office

The position is based out of the Brampton, Ontario, Store Support office and may require additional ad-hoc travel between GTA offices based on project assignments.

In this role, you will bring your difference to make your difference by:

  • Collaborating with business leaders and team members to develop valuable & practical change strategies and plans for preparing individuals for new ways of working and fostering adoption commitment.

  • Ensuring a balanced approach between technical aspects and people-oriented elements by collaborating with Project Managers.

  • Co-creating with Learning and Development and Communications, practical plans that enable successful change adoption and sustainability for the impacted users.

  • Partnering with HR business partners to define role and organizational structural changes.

  • Identifying business (people) readiness, commitment, risk, and resistance areas in an adaptive manner by developing appropriate plans to address and mitigate them.

  • Establishing readiness and adoption metrics to measure progress and implement reinforcement methods as necessary.

  • Engaging and actively coaching sponsors and people leaders to fulfill their role in empowering and enabling their team members through the change with a test and learn mindset.

  • Involving and collaborating with HR and business leaders early and often to foster co-creation and inclusivity and strengthen organizational change capability skillsets.

  • Thriving in fast-paced environment, decisively multitasking to support a portfolio of change management initiatives within the business.

To excel in this position, you will bring to the table:

  • At least 5 years of work experience in Organizational Change or related fields such as Human Resources or Business Project Management (or relevant fields).

  • University degree / post-secondary education preferably in Human Resources or Organizational Development (note: equivalent combination of education and experience will be considered)

  • Ability to lead and support larger scale change efforts and successfully meet timelines and objectives.

  • Ability to work both at the strategic and tactical as well as make data-driven decisions and tackle problems.

  • Strong leadership skills are necessary along with the ability to make positive relationships across all levels of an organization.

  • Strategic thinking capability coupled with an enterprise mindset.

  • Strong business acumen and the ability to learn and ramp up quickly.

  • Excellent presentation and facilitation skills with strong organizational/project management capabilities.

  • Effective communication skills including the ability to influence others positively.

  • A good understanding of Human Resource functions combined with a strong business sense.

  • Approaches work with a growth mindset, testing and learning along the way and encourages others to do the same.

  • High proficiency in Microsoft Office products (Word, Excel PowerPoint, Outlook, Teams) is essential.

  • Exposure to organizational change, or agile change practices in the retail industry is an asset.

  • French bilingualism (verbal and written) is advantageous.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada's Top Employers, Canada's Best Diversity Employers, Canada's Greenest Employers & Canada's Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.