Branch Manager

4 weeks ago

London Ontario KZ, Middlesex, Canada Noramco Full time

Branch Manager - London

Statut: Régulier, Temps plein

Emplacement: London, Ontario

Description Du Poste: Reporting to the Business Centre Manager, the Branch Manager will work and oversee operations at the Business center(s).

Key Accountabilities:

  1. Works strategically, collaboratively and cooperatively with Noramco’s Telecom and Utility Managers to ensure best in class service and support from London’s Distribution Centre (Operationally & Administratively) (25%);
  2. Proactively works with and supports NCS International’s warehouse Manager and Administrative Managers to ensure productivity, KPIs and forecasted targets are met (25%);
  3. Proactively works with and supports Noramco’s Commercial & Industrial South-West Ontario Sales Operations Manager to ensure sales and margin targets are met (25%);
  4. P&L Management to ensure the London Distribution Centre is performing at forecasted targets (25%);

Duties:

  • Ensure all job functions are performed in accordance to the NCS International Standard Practice Instruction (SPI) Manual;
  • Manages the London Operations that supports our Telecom Ontario, Utility Ontario and South-Western Ontario Commercial & Industrial businesses;
  • Responsible for the London Branch P&L for all 3 business units that it supports;
  • Responsible for a team of 32 (24 Operation employees, 2 Administrative employees, and 6 Sales employees);
  • Directly manages a team of 3 (London warehouse manager, Administrative manager and S-W C&I Sales Operations Manager);
  • Provides leadership and sales support to S-W C&I Sales Operations Manager to ensure sales and margin targets are met;
  • Works with S-W C&I Sales Operations Manager to develop meaningful strategies for key customers;
  • Works strategically and cooperatively with National Telecom and Utility Sales Operations Directors;
  • Deal with every escalated customer complaint in an expedient manner and ensure they are satisfied with our resolve;
  • Identify and help develop internal/external opportunities to further enable profitable sales growth of the department;
  • Assist in building strong customer relationships with senior management at key customer accounts;
  • Build strong vendor relationships;
  • Provide direction to Warehouse Manager and staff in order to optimize operational efficiencies;
  • Ensure all London branch employees have the tools and support necessary to do their job functions effectively;
  • Coordinate and assist, when necessary, the various functions in office sales, operations and administration, including but not limited to:
  • Providing pricing quotations to customers and following-up;
  • Entering customer orders;
  • Receiving material and picking/shipping customer orders;
Create, Implement, track and communicate KPIs for London branch employees;Provide guidance and support to purchasing team when required for all London branch inventory purchases;Stay informed of sales objectives, targeted product lines, required market-intel, vendor objectives, and competitor activities and actively promote new knowledge to immediate director reports, manager teammates as deemed necessary;Maintain a system of effective communication between Sales Operations Leaders, Purchasing and Administration;Participate in the execution of inventory cycle counts as required;Identify and implement strategies that will reduce operating costs;Manage freight costs for inbound & outbound shipments for the London business;Continuously develop knowledge of product to remain up-to-date with various product lines (including vendor training) and industry changes;Complete documentation and participate in Noramco annual forecast meetings;Keep open line of communication with OBM on all significant successes and challenges;Collaborates with OBM on all significant changes that are required in the London branch;Works closely with OBM when support is required;Participates in a weekly manager’s call;Quarterbacks a weekly SIOP call with all key stakeholders;Performs any other duties as required by OBM;

Requirements:

  • Minimum five (5) years of industry experience preferable, or a combination of relevant experience and education;
  • Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management;
  • Solid understanding of financial management;
  • Excellent communication skills;
  • High level of critical thinking and problem-solving skills;
  • Ability to build relationships among managers, employees, and partners;
  • Ability to address problems and opportunities for the company;
  • Capability to organize work with a minimum of supervision;
  • Energetic and positive attitude, dependable, organized and deadline oriented;
  • Stress tolerance;
  • Advanced computer skills and knowledge;

Pourquoi se joindre à nous? On est un acteur majeur, engagé dans la transformation énergétique au Canada. Certifié Great Place to Work, on offre un environnement de travail convivial, de l’autonomie et du pouvoir décisionnel.

On Se Distingue Par Notre:

  • Partage annuel des profits offert à tous qui s’ajoute à notre rémunération concurrentielle;
  • Solide réseau national permettant de réelles possibilités de grandir;

Parmi Nos Avantages:

  • Programme d’assurances collectives flexible et complet;
  • Ressources santé disponibles 24/7;
  • REER collectif avec contribution de l’employeur et CELI;
  • Programme de bourses d’études postsecondaires pour les enfants;
  • Lieux de travail munis de bornes de recharge;
  • Programme de reconnaissance des années de service;

Joins la grande famille Guillevin: un groupe en plein essor. Viens faire la différence et y faire carrière.

Notre processus de recrutement assure l’égalité et la diversité. Prends note que seuls les candidats retenus seront contactés.

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