Current jobs related to Director of Customer Support – Transportation - SK, Canada - Brandt

  • Operations Director

    3 weeks ago

    Swift Current, SK, Canada Pattison Agriculture Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Director to lead our Service Department at Pattison Agriculture Limited. The successful candidate will be responsible for developing and implementing strategies to optimize service department processes, ensuring customer satisfaction, and maximizing Return on Investment (ROIC).Key...

  • Operations Director

    3 weeks ago

    Swift Current, SK, Canada Pattison Agriculture Limited Full time

    Job Title: Operations DirectorWe are seeking an experienced Operations Director to join our team at Pattison Agriculture Limited. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Develop and execute plans to optimize...

  • Operations Director

    3 weeks ago

    Swift Current, SK, Canada Pattison Agriculture Limited Full time

    Job Title: Operations DirectorWe are seeking an experienced Operations Director to join our team at Pattison Agriculture Limited. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive business growth and improve customer satisfaction.Key Responsibilities:Develop and execute plans to optimize...

  • Executive Director, Nuclear Innovation

    2 months ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    2 months ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    2 months ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    2 months ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyAt the Sylvia Fedoruk Canadian Centre for Nuclear Innovation, we are seeking an exceptional leader to drive our mission forward as Executive Director, Technology.About the RoleThe Executive Director, Technology will be responsible for the execution of the Centre's business and will be accountable to an independent Board of...

  • Director, Commercial Banking AML Advisory

    3 weeks ago

    Melville, SK, Canada Stripe, Inc Full time

    Job Title: Director, Commercial Banking AML AdvisoryAt Stripe, Inc, we're building a leading information-based technology company. Our mission is to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is...

  • Director, Commercial Banking AML Advisory

    3 weeks ago

    Melville, SK, Canada Stripe, Inc Full time

    Job Title: Director, Commercial Banking AML AdvisoryAt Stripe, Inc, we're building a leading information-based technology company. Our mission is to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We believe that innovation is...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleThe Executive Director is responsible for the execution of the Fedoruk Centre's business and is accountable to an independent Board of Directors. As the global face of the Fedoruk Centre, the Executive Director represents the Fedoruk Centre to the public and to the founding stakeholders: The University of Saskatchewan and the Government of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleThe Executive Director is responsible for the execution of the Fedoruk Centre's business and is accountable to an independent Board of Directors. As the global face of the Fedoruk Centre, the Executive Director represents the Fedoruk Centre to the public and to the founding stakeholders: The University of Saskatchewan and the Government of...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleWe are seeking an exceptional Executive Director to lead the Sylvia Fedoruk Canadian Centre for Nuclear Innovation. As the global face of the Centre, you will represent our organization to the public and our founding stakeholders, including the University of Saskatchewan and the Government of Saskatchewan.Key ResponsibilitiesExecute the...

  • Executive Director, Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleWe are seeking an exceptional Executive Director to lead the Sylvia Fedoruk Canadian Centre for Nuclear Innovation. As the global face of the Centre, you will represent our organization to the public and our founding stakeholders, including the University of Saskatchewan and the Government of Saskatchewan.Key ResponsibilitiesExecute the...

  • Executive Director Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleThe Sylvia Fedoruk Canadian Centre for Nuclear Innovation is seeking an exceptional leader to serve as its Executive Director. This is a unique opportunity to join a pioneering organization that is driving innovation in nuclear science and technology.Key ResponsibilitiesThe Executive Director will be responsible for the execution of the...

  • Executive Director Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    About the RoleThe Sylvia Fedoruk Canadian Centre for Nuclear Innovation is seeking an exceptional leader to serve as its Executive Director. This is a unique opportunity to join a pioneering organization that is driving innovation in nuclear science and technology.Key ResponsibilitiesThe Executive Director will be responsible for the execution of the...

  • Executive Director of Nuclear Innovation

    1 month ago

    Estevan, SK, Canada Boyden Full time

    Executive Director, TechnologyThe Sylvia Fedoruk Canadian Centre for Nuclear Innovation is seeking a visionary leader to drive innovation and growth in the nuclear sector. As Executive Director, Technology, you will be responsible for executing the Centre's business strategy and representing the organization to stakeholders.Key ResponsibilitiesDevelop and...

Director of Customer Support – Transportation

3 months ago

SK, Canada Brandt Full time

Brandy is currently seeking a Director of Product Support - Transportation in either our Regina Customer Support Center or the Greater Toronto region. The Director of Customer Support – Transportation provides leadership and direction for Brandt’s parts and service support functions. You are primarily responsible for the profitability of the parts and service business in the Brandt Peterbilt locations. This position develops our strategic business plan and oversees development of support capabilities of staff. The Transportation portfolio is very important within Brandt and this position includes responsibility for the Transportation business in the branches and their ability to efficiently do business with our suppliers. Your roll is primarily responsible for the profitability of the Transportation parts and service operations.

Duties & Responsibilities

  • Develop our customer support Transportation business plan and strategies to make our parts and service operations distinctive to the customer and profitable for the business. And oversee the successful implementation and execution of these plans through the branch operations.
  • Develops strategies and manage training reports, technical, and/or management training to branches.
  • Ensure overall warranty policy is in place and work with our OE’s on systems and conflict resolution
  • Identify market trends and lead new product launches.
  • Assist with new supplier identification and contracts.
  • Manage PIP’s as they come in and follow up with completion reports to the branches.
  • Work with suppliers and branches assisting in resolving customer support issues.
  • Develop Brandt Peterbilt strategies and assist branches with parts and service support capabilities to improve customer satisfaction.
  • Liaison with factories on technical matters and upload product issues to the manufacturer.
#LI-onsite

Required Skills
  • Knowledge of Transportation dealer business practices, ideally including the practices followed at Paccar dealerships.
  • Understanding of Customer Support Process.
  • Skill in interpersonal communications, negotiation, and conflict resolution.
  • Knowledge of business policies and procedures, ideally including the policies and procedures of our OE’s.
  • Knowledge of products, customers, markets and competitors.
Required Experience
  • Knowledge of Transportation dealer business practices, ideally including the practices followed at Paccar dealerships.
  • Understanding of Customer Support Process.
  • Skill in interpersonal communications, negotiation, and conflict resolution.
  • Knowledge of business policies and procedures, ideally including the policies and procedures of our OE’s.
  • Knowledge of products, customers, markets and competitors.
#J-18808-Ljbffr