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Director, Facilities Maintenance Operations
3 months ago
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Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: The Director, Facilities Maintenance Operations is responsible for providing leadership and strategic direction to facilities maintenance and operations activities at designated owned properties within Fraser Health (FH) including human resource management, budget control, contract negotiation, dispute resolution, and regulatory compliance. Primary partnerships are with Executive Directors, Chief Operating Officers and other senior leaders of FH, as well as private sector partners, government agencies, regulatory bodies and external stakeholder groups.
Responsibilities- Directs and oversees designated owned properties, of the Facilities Maintenance Operations portfolio, in a manner consistent with industry best practices.
- Responsible for providing strategic and technical expertise in designated subject matter areas throughout all properties of the Facilities Maintenance Operations portfolio.
- Acts as a member of the Facilities Operations & Environmental Sustainability management team and contributes to the effective direction of the department.
- Manages the recruitment and professional development of employees through the formal assessment of training needs and development of training plans; responsible to oversee and as required, participates in the management of human resource matters.
- Develops and implements operating and facilities budgets including budget preparation, authorization control and reporting of expenditures ensuring the efficient utilization of financial resources, within objectives, plans and budgets established by FH.
- Provides effective support to the Facilities Planning and Capital Project Implementation portfolios to ensure that projects in the planning, design or construction phases are compatible with existing and planned building systems and maintenance protocols; ensures processes and procedures are in place to transition capital projects from implementation phase to operations phase.
- Develops and prioritizes capital infrastructure replacement plans, including determining project scope and budget, consistent with a risk management-based needs assessment and FH long-range and strategic Master Service Plans and Capital Plans.
- Develops processes and procedures to provide emergency or urgent response to unplanned events; develops business continuity plans in cooperation with clinical leadership and Emergency Management to mitigate the impact of unexpected loss of building components or systems.
- Oversees the procurement and management of outsourced service providers and ensures FH requirements and expectations are met throughout the contract period.
- Promotes and supports the effective implementation and utilization of facilities management software solutions, e.g. CMMS, facility condition assessments.
- Ensures that facilities are maintained consistent with best practices regarding energy conservation, carbon footprint reduction, LEED certification and other relevant environmental standards.
- Researches, promotes and implements best practices in the delivery of efficient and effective hospital maintenance and operations services; establishes and maintains contact with industry peers.
- Ensures compliance with relevant Acts and Regulations pertaining to the portfolio.
Education and Experience: Masters degree and professional designation in a relevant discipline, supplemented by ten years' recent, related experience in progressively more complex and senior management leadership roles in a large, unionized, multi-site organization, including significant experience with design, construction and maintenance of facilities projects and operations or an equivalent combination of education, training and experience.
Competencies- Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
- Professional/Technical Capabilities: Demonstrated working knowledge of building systems, operations and maintenance practices in a complex, multi-site health care environment.
- Demonstrated working knowledge of appropriate legislation, relevant laws and by-laws, and provincial/national standards.
- Proven ability to define/amalgamate diverse organizational requirements, financial parameters, resolve issues, identify and mitigate operational risks, and develop long-range plans.
- Demonstrated ability to effectively support capital projects from design to the completion of construction.
- Proven initiative, judgment, decision-making and problem-solving capabilities.
- Demonstrated ability to take action in a crisis management environment.
- Ability to operate related equipment including related software applications and a solid understanding of information systems used in the management of facilities.
- Demonstrated ability to lead and coach team members.
- Physical ability to perform the duties of the position.
