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Sample Logistics Technician

3 months ago

Calgary Alberta DJ, CA Bureau Veritas Switzerland AG Full time

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Date: Aug 8, 2024

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo?

If you want to make a difference and love being surrounded by the best and the brightest minds, Bureau Veritas Canada might be the place for you

Here are our Core Values:

  1. Responsible
  2. Ambitious & Humble
  3. Open & Inclusive

If these values resonate with you, Bureau Veritas is looking for a

Reports to: Sample Support Supervisor / Customer Service Supervisor

Department: Sample Logistics / Customer Service

Fixed Term until December, 2024

Basic Purpose:

Sample receipt, preparation of supplies and shipping related duties for all clients in support of the Sample Logistics Team. This position also includes administrative functions.

Key Accountability/Responsibilities:

  1. Greet all clients in a friendly, positive manner.
  2. Unpack samples and organize them according to analytical requirements.
  3. Ensure client samples are entered into LIMS and approved in a timely manner according to sample holding time, test code, due date, and/or received date.
  4. Ensure all required samples are redirected as required.
  5. Prepare bottle orders requests and coordinate delivery of bottle orders.
  6. Provide support to the Sample Log In team.
  7. Ensure accuracy of results and data entry.
  8. Recognize routine and non-routine problems and escalate to the Supervisor.
  9. Ensure supply inventories are maintained.
  10. Proactively ensure overall satisfaction of regional client base including communication to project management and supervisor as appropriate.
  11. Monitor/Calibrate the temperatures of fridges, thermometers and temperature guns.
  12. Adhere to Bureau Veritas’ quality systems QA/QC, SOPs and external accreditation requirements.
  13. Adhere to Bureau Veritas’ safety protocols.

Skills and Knowledge:

  1. Experience in a laboratory environment is considered an asset.
  2. Ability to lift up to 40 lbs.
  3. Excellent attention to detail.
  4. Strong communication skills (both written and verbal).
  5. Ability to work independently as well as engage others when required in escalation of concerns to meet client needs or to best manage client disappointments.
  6. Energetic and keen with a positive attitude who thrives in a fast-paced environment where multi-tasking, prioritizing and adapting to changes are required.

Working Conditions:

  1. High level of work production in fast-paced lab environment.
  2. Flexible working hours, overtime and shift work.
  3. Changing priorities and balancing workload to meet tight deadlines.
  4. Some lifting and carrying (up to 40 lbs) and may involve long periods of standing.
  5. Hazardous materials are handled using established safety procedures and appropriate equipment.

Additional Benefits Include:

  1. Top-Tier Health, Dental, and Vision.
  2. Paid Time Off, Statutory Holidays, and up to 8 hours of volunteer time off.
  3. Life Insurance & AD&D.
  4. STD & LTD Coverage.
  5. Company RRSP match.
  6. Employee Assistant Program (EAP).
  7. Professional Development through Tuition Reimbursement.

Bureau Veritas is proud to be committed to providing fair and competitive pay. The salary range for this role is $18.00.

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