Consultant, Training and Communications

6 days ago


Toronto Ontario CA, Ontario Apex Systems Full time

Consultant, Training and Communications


Apex Systems is a global IT services provider, and our staffing practice has an opening for a Consultant with a background in change management, training and communications to place at our client, a Big 5 bank.


Client: Big 5 Bank

Location: Hybrid – Thursday. Downtown Toronto

Duration of Contract/Perm: 6-12 month contract, with high possibility to extend/convert

Hours/week: 37.5 hours


Mandate of role: Through extensive training and communication you will also increase adoption of the new way of working by driving higher utilization and proficiency to ensure a positive employee experience and accelerate benefit realization


Role Responsibilities:

Simplifying Complex Concepts for Diverse Communication:

  • Utilize marketing and communication skills to translate complex concepts into simple, practical advice pieces including social media posts, video scripts and storyboards, full scale articles, presentation decks, one-pager FAQ guides etc.

Facilitate Learning Solutions:

  • Deliver high-quality, innovative learning solutions for complex, multi-business needs.
  • Use various delivery methods to positively impact the bank.
  • Engage in strategic conversations with leaders using facilitation and adult learning expertise.
  • Enhance learner experience and engagement, especially for remote groups, using virtual and other technologies.

Design and Development:

  • Create diverse learning solutions to meet different learning styles and objectives.
  • Conduct needs assessments and gather data to identify performance gaps.
  • Collaborate with Advisors and SMEs to research content and make recommendations.
  • Define measurable and achievable learning objectives.

Collaboration and Implementation:

  • Work across functions to understand needs and determine appropriate training tools (e-learning, multimedia, virtual workshops, blended solutions, etc.).
  • Present detailed design plans, instructional strategies, and research results.
  • Prototype and create recommendations including content highlights and multimedia ideas.


Requirements:

  • 5+ years within Learning and Development/Change Management
  • Background in communications, creating storyboards, full scale articles, presentation decks, one-pager FAQ guides
  • Experience with virtual learning technologies and tools to enhance learner experience and engagement.


Nice to Have:

  • Banking industry experience
  • Prosci Certification



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