Consultant, Training and Communications
6 days ago
Consultant, Training and Communications
Apex Systems is a global IT services provider, and our staffing practice has an opening for a Consultant with a background in change management, training and communications to place at our client, a Big 5 bank.
Client: Big 5 Bank
Location: Hybrid – Thursday. Downtown Toronto
Duration of Contract/Perm: 6-12 month contract, with high possibility to extend/convert
Hours/week: 37.5 hours
Mandate of role: Through extensive training and communication you will also increase adoption of the new way of working by driving higher utilization and proficiency to ensure a positive employee experience and accelerate benefit realization
Role Responsibilities:
Simplifying Complex Concepts for Diverse Communication:
- Utilize marketing and communication skills to translate complex concepts into simple, practical advice pieces including social media posts, video scripts and storyboards, full scale articles, presentation decks, one-pager FAQ guides etc.
Facilitate Learning Solutions:
- Deliver high-quality, innovative learning solutions for complex, multi-business needs.
- Use various delivery methods to positively impact the bank.
- Engage in strategic conversations with leaders using facilitation and adult learning expertise.
- Enhance learner experience and engagement, especially for remote groups, using virtual and other technologies.
Design and Development:
- Create diverse learning solutions to meet different learning styles and objectives.
- Conduct needs assessments and gather data to identify performance gaps.
- Collaborate with Advisors and SMEs to research content and make recommendations.
- Define measurable and achievable learning objectives.
Collaboration and Implementation:
- Work across functions to understand needs and determine appropriate training tools (e-learning, multimedia, virtual workshops, blended solutions, etc.).
- Present detailed design plans, instructional strategies, and research results.
- Prototype and create recommendations including content highlights and multimedia ideas.
Requirements:
- 5+ years within Learning and Development/Change Management
- Background in communications, creating storyboards, full scale articles, presentation decks, one-pager FAQ guides
- Experience with virtual learning technologies and tools to enhance learner experience and engagement.
Nice to Have:
- Banking industry experience
- Prosci Certification
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