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Assistant Store Manager

2 months ago

London Ontario KZ, Middlesex, Canada Pandora Full time

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Assistant Store Manager (ASM) will be the ultimate Pandora Fan. As the ASM, you will fully immerse yourself in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences. This role will provide support to the Store Manager, instrumental to the delivery of our success in store. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Our Assistant Store Managers shine when they:

  • Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Dare to exceed individual and store sales goals by building a genuine connection with our fans.
  • Embrace the opportunities and soar beyond commercial targets and key performance indicators (KPIs), setting new records and achieving remarkable success.
  • Create unforgettable shopping moments that exceed expectations, by displaying excellent product knowledge and building brand loyalty.
  • Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
  • Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
  • Build your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Sales Associates and Sales Leads.
  • Uphold merchandising and retail operational standards ensuring a smooth and on-brand operation.
  • All other duties as assigned.

Craft your career with us if you have:

  • Demonstrated results-oriented leadership with at least 2 years of experience in a high-performance selling environment.
  • Developed a sense of care in your communication skills, both written and verbal, and the ability to connect with people at all levels of the organization.
  • Sharp business acumen, coupled with analytical thinking that delivers positive results.
  • Mastery of time management, effortlessly setting and adjusting priorities while delegating tasks.
  • Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
  • At least 18 years old and can provide proof of identity and eligibility to work.
  • A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods and lift 50+ pounds.

Our Benefits:

  • We Dare We offer a robust compensation package including base + bonus and RRSP program to help you secure your financial future.
  • We Care Pandora offers extensive benefits including: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, and product discounts
  • We Dream Pandora fosters growth and crafting opportunities to support the business needs through learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more.
  • We Deliver PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED certified facilities in Thailand using mainly recycled silver and gold. The company plans to be carbon neutral by 2025 and has joined the Science Based Targets initiative to reduce emissions across its full value chain.

About Pandora NAM:

The Pandora North America team in the USA & Canada consists of more than 115 employees working at our offices in New York & Baltimore, more than 80 in our Logistics Center in Columbia, Maryland, an additional 100 in field positions, and more than 3,900 in our owned and operated stores. #J-18808-Ljbffr