Information Technology Service Desk Lead

4 days ago


Windsor Ontario KU, CA Accu-staff Resource Systems Enterprises LTD Full time

Our client, a leader in the automotive manufacturing Industry has a dynamic opportunity for an IT Service Desk Lead in Windsor, ON


What's in it for you?

  • Competitive Salary
  • Be a part of a great leadership team
  • An organization that promotes career growth
  • Excellent Health and Dental Benefits
  • Entrepreneurial, fast-growing environment


This position will provide systems analysis, technical support, and strategic planning on all Corporate Information Systems.


RESPONSIBILITIES:

  • Provide remote and onsite client hardware and software support to all network users.
  • Assist in providing network server support and maintenance.
  • Assemble, configure, and deploy new and repaired computer systems to required company locations.
  • Assist in the development, implementation,n and enforcement of network policies and procedures.
  • Analyze information systems processes and propose solutions to improve performance and efficiency.
  • Assist in company phone system administration.
  • Manage work on other IT Service Desk Analysts

EDUCATION:

  • Technical Training in Information Systems
  • BA Degree in Information Systems or related engineering program

EXPERIENCE:

  • 2-3 years supporting computers in a network environment
  • Experience with Windows 10, Office 2019, and Active Directory
  • Knowledge of Windows and MS Office Products
  • Understanding of MS Active Directory and networking principles.
  • End-user hardware troubleshooting
  • Experience with current desktop and server operating systems.
  • Experience with desktop productivity applications and Lotus Notes. •
  • Advanced knowledge of and/or experience supporting Windows and MS Office products.
  • TS16949 or IATF 16949, Quality Audits, and Environmental Management System and OSHA Requirements


ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources so that arrangements can be made for the appropriate accommodations to be in place before you begin your employment. We thank all applicants for their interest; however, only those selected for an interview will be notified.


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