Current jobs related to ServiceNow Senior Functional Architect - Montreal Quebec GF, CA - Total Systems Solutions Consulting Inc.
-
Montreal, Quebec, G4F, CA S.i. Systems Full timeOur valued crown corporation client is looking for a Senior IT Storage Solution Architect to support the replacement of a data center storage solution (Netapp) and improvements to a backup solution (Commvault)!Initial 1-year contract in Ottawa, ON with strong possibility of extension for a total term of 3 years. This work will be completed in a hybrid...
-
Senior Data Solutions Architect
2 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Senior Data Solutions Architect in the Business IT Delivery team at National Bank means participating in large-scale projects in transformation that will allow you to surpass yourself, while working closely with the Bank's various sectors. This job allows you to have a positive impact on our organization, thanks to your expertise in data...
-
Senior Solutions Architect
3 months ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Senior Solutions Architect on the team responsible of Digital and Core Banking Services at National Bank means working on a digital transformation that will allow you to excel while working closely with the various sectors at National Bank of Canada. In this role, you can have a positive impact on our organization with your expertise in system...
-
Senior Application Analyst
15 hours ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Senior Application Analyst in the IT Enterprise Delivery team at National Bank involves acting as the lead for analyzing new requests and application support.Your JobSupport a hybrid legacy and cloud application, which is SBIE/BNE (Internet Banking Solution for Enterprises / Digital Banking for Enterprises). Resolve support tickets, both...
-
Enterprise Architect
2 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Enterprise Architect in the IT Delivery Architecture - Wealth Management team at National Bank means acting as a Senior Entreprise Architectf the wealth management. It is through your business architecture skills, investment experience and technology knowledge that you have a positive impact on the client/employee/partner experience,...
-
Integration Architect
3 months ago
Montreal, Quebec, G4F, CA BRP Full timeThe Integration Architect is responsible for the overall design of Integration Enterprise Platforms and design of Integration services, which encompasses Enterprise Service Bus, ETL technologies (Extract-Transfer-Load) and Enterprise API Strategy and/or event-driven integrations. Through a set of information requirements, principles and models, the...
-
Solutions and Business Architect
3 weeks ago
Montreal, Quebec, G4F, CA Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover IT, development, business intelligence and infrastructure.We are...
-
Salesforce Architect
3 months ago
Montreal, Quebec, G4F, CA BRP Full timeWe are seeking an experienced and highly skilled Salesforce Architect to join our dynamic team. As a Salesforce Architect, you will play a pivotal role in modernizing and standardizing our Salesforce org. You will be responsible for designing and implementing scalable and efficient solutions on the Salesforce platform. The ideal candidate will have a deep...
-
Solution architect
4 months ago
Montreal, Quebec, G4F, CA Fed IT Full timeHello,I'm Clémence, recruitment and business development consultant at FED IT, a recruitment agency specializing in IT professions.I work on two types of recruitment: temporary and permanent.All our consultants are IT experts who speak your language and work in your environment. We cover the IT, development, business intelligence and infrastructure...
-
API Chief Functional Analyst
3 months ago
Montreal, Quebec, G4F, CA National Bank Full timeNational Bank is ramping up its cultural, organizational, and technological transformation. We’re in the process of an Agile and DevOps shift involving multidisciplinary and autonomous teams, where teamwork is the key to our success.We’re looking for talent as a Senior Functional Analyst, IT Delivery, Cybercrimes to understand complex technology...
-
Chief Business Analyst
5 months ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Chief Business Analyst in the Strategy & Evolution team at National Bank is acting as a liaison between the business teams and the delivery teams.You act in agile mode and you are a member of a squad that manages and delivers business and technological projects for different sectors. This role allows you to have a positive impact on our...
-
Senior Application Analyst
7 days ago
Montreal, Quebec, G4F, CA National Bank Full timeAs a Senior Application Analyst within the payments and counters team, you are responsible for analyzing new requests and providing application support. Your jobSet up the prerequisites and cloud environments (AWS) for the development and deployment of application components (Web App, BD, etc.) Manage, analyze, communicate and coordinate the resolution of...
-
Montreal, Quebec, G4F, CA S.i. Systems Full timeOur valued crown corporation client is looking for a Senior Storage Administrator to provide day-to-day operational support for a storage (Netapp) and backup solution (Commvault)!Initial 1-year contract in Ottawa, ON with strong possibility of extension for a total term of 3 years. This work will be completed in a hybrid environment of 8 days/month required...
-
Senior Manager Technical Lead
2 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeNational Bank offers you the opportunity to build tomorrow's IT with today's projects. Joining the IT Delivery - Payments team means having the opportunity to learn and grow within a highly qualified team. In this context, we are looking for a Technical Delivery Leader with excellent knowledge of software development.Your role Supervise and guide a...
-
Senior System Administrator, ERP
6 days ago
Montreal, Quebec, G4F, CA Chartwell Résidences pour retraités Full timeScope of the position: Reporting to the Director Information Systems, ERP this role will provide business process and technical support in the configuration and management of Chartwell’s ERP portfolio. They will ensure that our systems function as expected and meet end-users needs. The incumbent will be a strong and valued business partner to the Care,...
-
Senior Advisor IT Portfolio Management
2 months ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Senior Advisor in Cross-Functional IT Portfolio Management at National Bank means acting as an orchestrator to prioritize our large-scale technology projects and bring value. This job allows you to have a positive impact on our organization, thanks to your leadership, outstanding organization and experience in project portfolio management in an...
-
Senior Analyst
4 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeAs a Senior Analyst in the Portfolio Management team at National Bank Financial, you will act as a specialist in portfolio management oversight. Your technical skills, financial experience, and knowledge of best practices in portfolio management will have a positive impact on the quality of portfolio management provided to National Bank Financial...
-
Senior Manager IT Project Portfolio
2 months ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as Senior Manager, IT Project Portfolio at National Bank means playing an advisory and influential role to optimize the management of the bank's cross-functional portfolio, thereby contributing to the achievement of its business objectives and priorities. It also involves contributing to the strategic vision, defining new ways of working and...
-
Senior Cybersecurity Advisor
2 weeks ago
Montreal, Quebec, G4F, CA National Bank Full timeA career as a Senior Cybersecurity Advisor at National Bank means playing a strategic and cross-functional analysis role within the Information Security Office. You will be responsible for defining and managing the cross-functional demand management process for unplanned initiatives impacting the information security industry. You will contribute to the...
-
Senior Legal Counsel
1 week ago
Montreal, Quebec, G4F, CA BRP Full timeWe are looking for a senior legal counsel (or legal consel) - Corporate, securities, financing and M&A who will report to the director, legal services - Corporate, securities, financing and M&A and who’ll be tasked with matters of corporate and securities law; support to most corporate functions of the organization such as finance, business developments...
ServiceNow Senior Functional Architect
3 months ago
ServiceNow Senior Functional Architect
The Opportunity
Total Systems Solutions Consulting Inc. is seeking a ServiceNow Senior Functional Architect to work for our public sector client, the Ministry of Citizen Services in the Province of British Columbia. You must be available to remote, part-time 20 hours per week with availability Monday to Friday from 8:30am to 4:30pm Pacific Standard Time. It is expected that consultants may be required to occasionally attend meetings in Victoria, British Columbia for which your expenses will be reimbursed.
The anticipated term of this opportunity is from an available start date of September 16, 2024 for 6 months.
Project Context
The Service Management Transformation Program (SMTP) is a multi-year transformation of IT service management operations. The SMTP involves the implementation of the OCIO My Service Centre (My SC), a cloud-based IT service management tool powered by ServiceNow. My SC was launched for use by all ministries in January of 2019, with an initial set of OCIO Services and features.
Background
The mandate for SMTP focuses on transforming IT service operations to ensure a superior customer experience and contribute to the success of government programs. It also includes the integration of IT service management for shared government IT infrastructure and services. SMTP includes both project and operations work and the team is currently comprised of Ministry staff, resources contracted via previous RFPs, and the Province’s vendor service delivery partners.
The Province is implementing various modules of ServiceNow, with several already in production which include:
- Incident Management
- Problem Management
- Change Management
- Knowledge Management
- Order Management (Service Request, Request for Fulfillment, Service Catalogue)
- Service Asset and Configuration Management and Configuration Management Database (SACM/CMDB)
- Hardware Asset Management (HAM)
- Software Asset Management (SAM)
- Field Services (FSM)
- Continuous Improvement (CIM)
- Strategic Portfolio Management (SPM)
The Province is seeking an experienced ServiceNow Technical Architect who will support the architectural needs of the program.
Consultant Qualifications
Education
- Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
Experience
- Minimum of 10 years of functional architecture experience, focused on ServiceNow.
- Extensive experience in functional processes and operational usage of the core ServiceNow modules, including ITSM, ITAM, ITOM.
- Extensive experience in the implementation of CSDM.
- Previous experience in leading and managing teams in functional areas (e.g., service desk, asset management).
- In-depth knowledge of ServiceNow modules, especially IT Service Management (ITSM) and IT Asset Management (ITAM).
- Experience working with end users to derive requirements, understand their issues, and provide effective resolutions.
- Extensive experience in service management processes and the delivery of services.
Technical Skills
- Strong understanding of ServiceNow architecture, data model, and security model.
- Familiarity with ITIL processes and best practices.
Client Interaction
- Strong competence in working directly with end users to understand their requirements, issues, and objectives.
- Proven ability to analyze end user problems and work through resolutions effectively.
- Excellent communication skills to interact with end users and stakeholders at all levels.
Leadership Skills
- Strong organizational skills and the ability to manage and prioritize multiple projects.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
- Ability to work independently and manage multiple tasks and projects simultaneously.
Certifications
- ServiceNow Certified System Administrator.
- Additional ServiceNow certifications (e.g., ITOM, ITSM, ITAM) are a plus.
Job Types: Part-time, Fixed term contract
Contract length: 6 months
Pay: Up to $135.00 per hour
Expected hours: 20 per week
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
Application question(s):
- Where on your resume have you experience with functional processes and operational usage of the core ServiceNow modules?
- Where on your resume can you demonstrate experience leading and managing teams in functional areas?
- Where on your resume can you demonstrate experience working with end users to derive requirements, understand their issues and provide effective resolutions?
- Where on your resume can you demonstrate experience in service management processes and the delivery of services?
Education:
- Bachelor's Degree (preferred)
Experience:
- Functional architecture experience, focused on ServiceNow: 10 years (preferred)
- Implementation of CSDM: 5 years (required)
- Leading and Managing teams in functional areas: 8 years (required)
Licence/Certification:
- ServiceNow Certified System Administrator (preferred)
- Additional ServiceNow (e.g., ITOM, ITSM, ITAM) (preferred)
Application deadline: 2024-08-27
Expected start date: 2024-09-16
