Product Manager, Ecommerce Site Search

3 weeks ago

Boucherville Quebec JA, Champlain, Canada RONA Inc. Full time
Product Manager, Ecommerce Site Search - Hybrid, Boucherville QC

Language
  • English
  • Français (CA)
Apply Now

  • Please note that:

    • Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
    • We require all our head office associates to be proficient in French, spoken and written.
    • 3 days office / 2 days home

By joining the RONA family, you’ll enjoy many benefits, such as:

  • A fitness centre, sports activities, and showers
  • A childcare centre that can accommodate up to 78 children
  • A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
  • Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
  • Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
  • Electric car charging stations
  • Career growth opportunities within the company
  • An inclusive and safe working environment
  • Promotion of work-life balance
  • An employer that’s involved in the community
  • And much more

Our expectations

As a Product Manager - On-Site Search at RONA, you will play a pivotal role in driving the success and shaping the future of our online retail platforms (e-commerce websites, mobile applications, and internal user tools). Within the Digital Product/UX/SEO team you will support product strategy, development, and optimization to enhance the customer journey, increase conversion rates, and drive revenue growth. With your strategic vision and data-driven approach, you will collaborate cross-functionally to deliver innovative solutions that exceed customer expectations and drive business results. Specifically supporting the on-site search function, you will play a pivotal role in helping customers find the products that they love.

Your role

  • Product Strategy: Support the development and execution of a comprehensive product strategy that aligns with the company's e-commerce objectives and overall business goals. Identify market trends, customer needs, and competitive insights to inform product roadmap decisions.
  • Product Development: Lead the end-to-end product development process, from concept to launch, working closely with engineering, UI/UX, and other stakeholders. Define product requirements, prioritize features, and drive the delivery of high-quality solutions on time and within budget.
  • User Experience Optimization: Champion the customer experience by continuously optimizing the e-commerce platform for usability, accessibility, and performance. Conduct user research, A/B testing, and data analysis to identify areas for improvement and implement enhancements that drive conversion and engagement.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams, including marketing, merchandising, operations, and customer service, to align priorities and initiatives. Act as a liaison between business stakeholders and technical teams to ensure clear communication and alignment on project objectives.
  • Data Analysis & Insights: Utilize data analytics tools and methodologies to monitor key performance metrics, track user behavior, and derive actionable insights. Identify opportunities for optimization and growth through data-driven decision-making and experimentation.
  • Vendor & Partner Management: Manage relationships with external vendors, partners, and third-party service providers to support e-commerce operations and initiatives. Evaluate vendor performance and ensure alignment with business objectives and standards.
  • Market Analysis: Monitor market dynamics, industry trends, and competitive landscape to identify opportunities for product differentiation and innovation. Conduct regular market research, customer surveys, and usability studies to gather insights and validate product concepts.
  • Performance Tracking: Establish key performance indicators (KPIs) and metrics to track product performance and measure success. Analyze sales data, customer feedback, and market trends to identify opportunities for optimization and growth.

The qualifications we are looking for

  • Experience with on-site search SAAS platforms (Lucidworks Fusion, Coveo, Algolia, Constructor, Google Retail Search, Bloomreach, etc…)
  • Bachelor's degree in business, marketing, engineering, or related field;
  • Minimum of 5 years of product management experience in the e-commerce industry, preferably within retail or consumer goods.
  • Proven track record of successfully launching and managing e-commerce products and features that drive business value.
  • Strong understanding of e-commerce technologies, platforms, and best practices.
  • Experience with agile development methodologies, user-centered design principles, and data-driven decision-making.
  • Analytical mindset with the ability to interpret complex data and derive actionable insights.
  • Excellent communication, collaboration, and stakeholder management skills, with the ability to collaborate effectively across teams and influence stakeholders at all levels and presentation skills.
  • Passion for e-commerce, innovation, and delivering exceptional customer experiences.
  • Detail-oriented and highly organized, with the ability to manage multiple projects simultaneously in a fast-paced environment.
  • Our Hybrid Workplace Policy establishes that associates need to have a reliable transportation to and from our corporate head office located in Boucherville (Quebec), to come to the office on a regular basis.
  • We require all our head office associates to be proficient in French, spoken and written.

At RONA, over 22,000 employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service some 425 corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA, Réno-Dépôt, and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion

Apply Now

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