Support Services Supervisor

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Successful candidate is a member of the Clinical Nutrition and Food Services Management Team, working with the Director, and Manager to ensure the smooth operation of the Department. As a member of our team, you will be responsible for providing direct supervision of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services. The successful incumbent will supervise the daily operations of the Food Services Department, including meal service to patients, sanitation, warewashing and security. You will ensure that all work practices are in keeping with Hospital, Departmental, and legislated standards (e.g. HACCP, Public Health, Canadian Food Inspection Agency Act, Workplace Safety and OH&S Act). You will be responsible for the labor management of staff, providing employee technical and non-technical training, coaching and development, recruitment, orientation, performance and attendance management, discipline, quality audits, job shadowing and workload assessment. You will work closely with the nursing units, clinical areas and other non-clinical areas/departments

• Successful completion of a Food Service Supervisor diploma required
• Active membership in Canadian Society for Nutrition Management Membership required
• Must be willing to complete Advanced Food Safety Certification
• A minimum of 3 years experience working as a Food Services Supervisor required
• Previous experience working as a Food Services Supervisor in a hospital setting preferred
• Working knowledge of WHMIS and HACCP required
• Proven ability to manage supply/labor budgets to include labor relations and compliance within the local and central collective agreements of unionized staff.
• Monitoring performance and hospital policies within a healthcare environment.
• Action oriented approach to problem solving and trouble shooting
• Experience in large scale food production and service required
• Excellent time management skills and proven initiative
• Must be self-directed with excellent organizational skills
• Proven ability to effectively manage operations and staff
• Excellent communication skills both written and verbal
• Proficient in Microsoft Office including Word, Excel, and PowerPoint required
• Previous working knowledge of Food Service computer systems preferred
• Must be able to meet the physical demands of the position.
• Satisfactory employment and attendance record required

Hours: Monday to Sunday, various rotating shifts, days and evenings (subject to change based on operational requirements)

Salary: $38.037 to $47.546 per hour

Date Posted: November 26, 2024

Internal application deadline: December 3, 2024

REF1409C

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.

Halton Healthcare’s vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences always

At Halton Healthcare you will thrive in a healthcare culture and environment that embraces inclusion, diversity and belonging with ‘exemplary patient care, always’ at the heart of everything we do.

We empower our people to be the very best they can be so they can make a difference for our patients and the communities we serve.

Halton Healthcare takes great pride in providing quality, compassionate healthcare services to our rapidly growing communities. As a progressive and vibrant healthcare organization, we are committed to being an innovative center of excellence in community hospital care.

Successful candidate is a member of the Clinical Nutrition and Food Services Management Team, working with the Director, and Manager to ensure the smooth operation of the Department. As a member of our team, you will be responsible for providing direct supervision of all staff in Patient Food Services and will provide leadership in the development of a superior customer service culture in Food Services. The successful incumbent will supervise the daily operations of the Food Services Department, including meal service to patients, sanitation, warewashing and security. You will ensure that all work practices are in keeping with Hospital, Departmental, and legislated standards (e.g. HACCP, Public Health, Canadian Food Inspection Agency Act, Workplace Safety and OH&S Act). You will be responsible for the labor management of staff, providing employee technical and non-technical training, coaching and development, recruitment, orientation, performance and attendance management, discipline, quality audits, job shadowing and workload assessment. You will work closely with the nursing units, clinical areas and other non-clinical areas/departments

• Successful completion of a Food Service Supervisor diploma required
• Active membership in Canadian Society for Nutrition Management Membership required
• Must be willing to complete Advanced Food Safety Certification
• A minimum of 3 years experience working as a Food Services Supervisor required
• Previous experience working as a Food Services Supervisor in a hospital setting preferred
• Working knowledge of WHMIS and HACCP required
• Proven ability to manage supply/labor budgets to include labor relations and compliance within the local and central collective agreements of unionized staff.
• Monitoring performance and hospital policies within a healthcare environment.
• Action oriented approach to problem solving and trouble shooting
• Experience in large scale food production and service required
• Excellent time management skills and proven initiative
• Must be self-directed with excellent organizational skills
• Proven ability to effectively manage operations and staff
• Excellent communication skills both written and verbal
• Proficient in Microsoft Office including Word, Excel, and PowerPoint required
• Previous working knowledge of Food Service computer systems preferred
• Must be able to meet the physical demands of the position.
• Satisfactory employment and attendance record required

Hours: Monday to Sunday, various rotating shifts, days and evenings (subject to change based on operational requirements)

Salary: $38.037 to $47.546 per hour

Date Posted: November 26, 2024

Internal application deadline: December 3, 2024

REF1409C

Halton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

Halton Healthcare is committed to providing accommodations for applicants with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.

All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare. Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.

All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.