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Expert Business Analyst

3 months ago


Burnaby Metro Vancouver Regional District, CA Apex Systems Full time
Expert Business Analyst (Virtual Health Technologies)

Job#: 2041465

Job Description:

Client Industry: Healthcare IT

Contract Terms: 1 Year (2x 6 Month Extensions available)

Hours: Full Time (37.5 Hours / week)

Start Date: September 3rd, 2024

End Date: September 3rd, 2025

Work Location: Remote, Canada wide (must be available to work PST Hours)

Department: Virtual Health Technologies

Reporting To: Portfolio Manager, Virtual Health Technologies

Project Description:
The eHealth Virtual Health project team is actively adapting to meet evolving needs by implementing and integrating new solutions. This current phase of the program focuses on establishing a digital virtual-first platform to serve as the virtual front door to the Organization. This initiative involves deploying and managing various virtual health technologies, including virtual visit systems, remote patient monitoring solutions, and telemedicine projects. The BA outlined within this SOW will be required to possess strong business process acumen, ensuring they have deep understanding of business processes and how they can be optimized to achieve organizational goals. Other project work includes project planning, in-depth workflow analysis, detailed requirements gathering, understanding of technical integrations and interoperability principles.

Services Required:

  • Strong technical proficiency and business acumen is required, as well as the following functions:
    • Process mapping and analysis
    • Requirements gathering including strong stakeholder engagement, rigorous methodical documentation.
    • Support with solution design
    • Change management including assisting in the change management strategy that includes writing change management documents, creating training documents and videos, training end users, and supporting the team with change management activities
    • Understanding and utilization of performance measurement tools (defining KPIs, continuous improvement methods).
    • Strong communication and collaboration skills, including clear and concise documentation (project reports etc.)
    • Knowledge of technical integrations, architecture and HI system design
    • Assist & support with usability analysis and benefits realization plan (if required)
    • Participate in testing if required including:
      • Developing test scripts
      • Completing and executing test plans
      • Resolving issues

Other Services Needed:

  • Participate as a functional member of the team
  • Provide mentorship to the team
  • Escalate risks, issues, and constraints to the Project Manager and business stakeholders as appropriate
  • Serve as a liaison between the technology teams and business teams
  • Provide status reporting to the Project Manager
  • Take on additional assignments as required by the program/project manager

Specific Qualifications or Experience Required:

  • We request explicit project references to support the skills and capabilities of the proponents
  • Experience in BC health care preferred
  • Experience working on large health care integration initiatives/projects preferred
  • Experience with Change Management preferred
  • Experience with training clinical end users preferred
  • Familiarity using the clinical systems Meditech, PARIS & Profile preferred
  • 10+ years of experience in the role of Business Analyst required

Seniority Level Descriptions:

  • Expert
    • Multiple Degrees (or other qualifications) relevant to Consulting Category disciplines and a minimum of ten (10) years of related Consulting Category experience; or
    • An absolute minimum of fifteen (15) years directly related Consulting Category experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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