CA-Operations Expert

4 weeks ago


Canada, CA Apple Inc. Full time
CA-Operations Expert

Location: Canada

Company: Apple Retail

Do you love how it feels to make someone’s day? As an Operations Expert, you know better than anyone else the satisfaction of getting the latest Apple product into your hands. It’s your responsibility to ensure customers are just as satisfied. By guiding and mentoring your team, you help keep pace with changing demands and make sure every product and demo machine is where it should be. Your organizational skills and dedication are at the heart of what the Apple Store does — connecting people to the products they love. You work with others to foster a culture where everyone belongs and is inspired to do their best work.

As an Operations Expert, you and your team have the incredible responsibility of ensuring products take the final step in the supply chain: getting into customers' hands. You're in charge of the store's entire inventory - products, parts, tools, supplies, and everything else. You ensure your team has the support, knowledge, and resources required to maintain product availability, complete inventory tasks, and keep the stockroom organized as new products arrive. You're in constant contact with the management and leadership teams, sharing data about the status of products and parts. When exciting new products arrive, you're the first to open them up and present them to the entire store team. Apple makes the products, but you make it happen by being ready to place our products in customers' hands.

Minimum QualificationsKey Qualifications
  • Ability to think quickly and perform problem-solving tasks, even within changing conditions.
  • Leadership skills, whether guiding by example or coaching a group.
  • Strong organizational skills, quickly evaluating every situation.
  • Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
  • Demonstrate Apple’s values of inclusion and diversity in daily activities.
  • You can manage and meet multiple inventory deadlines each week.
  • You’re willing to observe guidelines to allow secure access to products and movement through the stockroom.
  • Multilingual ability is a plus.
  • You’ll need to be flexible with your schedule based on business needs.
  • Roles based in Quebec require French language proficiency.
Education & ExperienceAdditional Requirements

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple Inc.’s discretionary employee stock programs. Employees are eligible for discretionary restricted stock unit award recommendations and can purchase Apple Inc. stock at a discount if voluntarily participating in Apple Inc.’s Employee Stock Purchase Plan. Participation in Apple Inc.’s discretionary stock programs is governed by Apple Inc.’s stock plans and agreements and are not part of local employment contracts or compensation.

You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

For information about pay for roles located in one of our British Columbia locations, click here to select a store and view pay information.

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