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Assistant District Manager

3 months ago

Kitchener Ontario MA, Waterloo region, Canada Waste Connections of Canada Full time

Assistant District Manager

The Assistant District Manager (ADM) works with the District Manager (DM) to manage operations and analyze data and processes in addition to supporting the company's efforts with our operational values and culture. The ADM will work collaboratively with all department heads to ensure that objectives, action plan management and financial results are achieved. This is a hands-on position with employees.

Position Overview

  • As a member of the management team, monitors local market conditions and competitive pricing (especially in a designated location); may have authority to set rates as needed to meet financial goals.
  • Approve, monitor and develop safety programs and incentives to ensure teams are focused on our number one value every day, every time and every place.
  • Provide training, coaching and goal setting for employees under direct supervision to optimize their performance. Support managers in training, coaching and goal setting for their direct reports. Provide career guidance to direct and indirect reports.
  • Support recruitment and retention initiatives to positively impact turnover.
  • Ensure the ongoing proper administration of collective bargaining agreements (CBAs) and participate in negotiations.
  • Implement plans and practices to ensure employee compliance with company practices, policies and regulatory requirements
  • Track staffing needs and make recommendations to meet customer service expectations.
  • Monitor deferrals, customer feedback and service with the Operations Manager to optimize customer service levels.
  • Review productivity improvement recommendations made by the Operations Manager and authorize corrective action as required.
  • Assist the DM in negotiating or directing negotiations on disposal and transportation costs (to landfill) and third party transfer station agreements to optimize waste volumes in our landfills.
  • Participate in the sale of large volumes of products, develop tenders and manage the day-to-day relationship with the Sales Manager.
  • Assist the Operations Manager and Sales Manager with container management and compactor sales.
  • In collaboration with the DM and Controller, assist in the monthly forecasting and annual budget process.
  • Support departmental management teams to monitor and adjust costs (e.g. vehicle and container maintenance, disposal, facilities) to meet monthly forecasts as required.
  • Oversee, as appropriate, sales plans, including territory planning, productivity measures and sales tracking to meet goals.
  • Builds relationships and liaises with key partners in city government, e.g. Mayor, Waste Division (may appear before City Council) in one or more designated locations Understand the territory, deal with emerging issues and address environmental and waste concerns
  • Be present at all company events as a front-line executive.

Requirements

  • Minimum of 5-8 years’ experience in an operations and/or sales management position.
  • Post-secondary degree, preferably in business or commerce.
  • Excellent planning, strategic and analytical skills, financial literacy essential.
  • Highly developed leadership and entrepreneurial skills.
  • Excellent negotiation and communication skills.
  • Demonstrate a proven track record of achieving business plan objectives.
  • Possession of a commercial driver's license is an asset (Class 3, 2 or 1).
  • Knowledge of the transportation industry.

Physical Requirements

  • Extended sitting position.
  • Light physical effort.
  • Work performed in an office environment.
  • May involve periodic walking during the work day.
  • Flexible hours (may start at 4:00 am).

Waste Connections is an equal opportunity employer.

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