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Project Leader, Clinical Operations
4 weeks ago
Surrey, Canada Fraser Health Full timeWhy Fraser Health?: Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others? Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the...
Project Planning Leader, Clinical Programs-Surrey
4 weeks ago
The salary range for this position is CAD $45.46 - $65.35 / hour
Job Summary
We have an exciting Full Time opportunity for a Project Planning Leader, Clinical Programs, as part of the Physician Quality Improvement department. Join our team at Central City Tower located in Surrey, BC. Learn more about living and working in Surrey.
In this role, you will:
- Coordinate Quality Improvement project development by assessing and identifying user needs in consultation with the program managers and clinical experts.
- Provide coordination and Quality Improvement project management within a strategic change context.
- Coordinate the development and implementation of QI plans as a strategic resource to ensure that an efficient structure, design and implementation of the change are achieved.
- Support day-to-day management of the initiatives.
- Report to steering committees all QI related risks and issues and implements mitigation and resolution strategies.
Your qualifications include:
- Bachelor's Degree in Health Sciences or related field, Planning or Business Administration.
- Seven (7) years’ Quality Improvement and implementation science experience including planning, project management and/or organizational transformation.
- Completion or working towards a QI certification or designation such as , IHI Improvement Advisor or relevant QI qualification
- The successful candidate will have Data and Quality Improvement expertise/certification as well as experience.
Requirements:
- Experience in data extraction from FHA data sources & manipulation, analysis & coaching for QI
- Advanced training in improvement science methods
- Previous experience in spreading and scaling up of QI projects is an asset
- Training in leadership, change management, systems thinking is an asset
- Experience leading multiple QI projects
Be part of a team committed to excellence in service and care
Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner
Come work with us
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Detailed Overview
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Project Planning Leader leads, plans, coordinates and implements assigned projects related to the preparation and movement of a specialized clinical program area(s); works with clinical and facilities planning teams, including other project leaders and stakeholders, to develop transition, integration and implementation strategies that will achieve optimal outcomes.
Responsibilities
- Leads assigned projects related to the integration of a specialized clinical program area(s), including idea generating, planning, implementing, evaluating, and ongoing monitoring; provides strategic advice to groups on complex multi-stakeholder, multi-disciplinary change initiatives and provides skilled leadership throughout each step in the process.
- Provides coordination and project management within a strategic change context; oversees the development and implementation of plans; functions as a strategic resource to ensure that an optimal structure, design and implementation of the change(s) is/are in place to achieve desired outcomes and benefits; coordinates and aligns teams with other clinical initiatives to avoid duplication.
- Provides clinical support to develop tools and templates for the team's review; utilizes best practice literature, guidelines and stakeholder expertise to draft tools and templates; identifies areas for integration and takes initiative to ensure tools and templates are efficient and effective.
- Supports day-to-day management of the initiatives; completes work for the team, provides progress monitoring and reporting to steering committees including identification, management and mitigation/resolution of risks and issues; implements mitigation/resolution strategies.
- Liaises with key support areas and stakeholders to ensure critical support outcomes are achieved; negotiates/facilitates resolution of any impediments to progress and success.
- Applies change management principles to develop engagement strategies and action plans to maximize likelihood of success; builds relationships with stakeholders such as physicians to ensure input into clinical design, processes and outcomes.
- Identifies and manages key stakeholder strategies and works closely with designated team and Communications to develop communication strategies.
- Identifies and establishes appropriate team structure(s) and membership for initiatives including sponsorship, champion, clinical working, advisory or steering committee(s) and delivery and implementation teams.
- Assesses and articulates the impact of initiatives from a systems perspective and manages the impacts and interdependencies with other initiatives at Fraser Health.
- Assists in the development of project documentation (e.g. proposals, charters, work plans, risk management, plans, communication plans, etc.) as required.
- Partners with the programs and other departments in the development, maintenance, and promotion of relevant goals and objectives; demonstrates relationship building for integrating with partners.
- Participates in evaluation and refinement of tools and methods as required; assists in the development and presentation of project updates.
Qualifications
Education and Experience
Bachelor's Degree in Health Sciences or related field, Planning or Business Administration.
Seven (7) years' recent related clinical operations experience including planning, project management and/or organizational transformation or an equivalent combination of education, training and experience.
Competencies
Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities
- Working knowledge of change and project management principles coupled with a strong understanding of the healthcare system and the clinical program that is being supported.
- Knowledge of other health care disciplines and their role in health care.
- Ability to motivate and influence leaders, physicians and staff at all levels to embrace and take action on transformation initiatives.
- Diplomatic negotiation and interpersonal skills and ability to influence without formal authority.
- Ability to provide leadership to a variety of project teams in an environment in which issues are constantly surfacing and priorities fluctuate routinely as new initiatives enter portfolio.
- Ability to work independently and as a member of multi-disciplinary teams.
- Ability to plan, organize and prioritize work.
- Ability to operate a standard PC and effectively utilize a variety of software applications to support the initiative management activities.
About Fraser Health
Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.
