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Quality Assurance Manager

4 weeks ago

Surrey British Columbia BR, Halifax region, Canada CPG Executive Search Inc. Full time

Quality Assurance Manager


Location: Surrey area, B.C.

On-site – Full-time - Permanent


The Company:


Our client is a national leader in Food / CPG Manufacturing.


The Opportunity:


The QA Manager will lead quality and food safety systems and initiatives. Working closely with and supporting daily operations in delivering products of the highest quality while maintaining the utmost adherence to food safety programs.


This role ensures compliance with regulatory standards, and conducts regular training to empower employees to uphold exceptional food safety and quality practices.


Job Duties & Responsibilities:

· Leads and mentors on-shift Quality professionals, ensuring continuous support and oversight for site quality and food safety initiatives.

· Key member of the plant management team, working closely with departments such as R&D, Sanitation, Engineering, and Maintenance

· Lead and act as Food Safety and Quality expert, providing guidance and overseeing regular training programs for employees to uphold high-quality standards.

· HACCP Team Leader, directing hazard analyses, developing and maintaining HACCP plans, and performing regular verification and validation activities to ensure compliance.

· Reviews and verifies quality and food safety records, including Critical Control Points (CCPs), addressing any issues promptly and maintaining accurate documentation. Serves as the Preventive Controls Qualified Individual.

· Plans and conducts daily inspections, monthly self-inspections, and internal audits. Enforces Good Manufacturing Practices (GMPs), facilitates root cause analysis, and drives corrective and preventive actions.

· Oversees the environmental program, including swabbing equipment, drains, and floors, submitting samples for lab analysis, and addressing out-of- specification results with corrective actions.

· Performs online process checks and CCP verifications, ensuring prompt follow-up on any deviations.

· Organizes and conducts quality and food safety checks for finished products, providing immediate feedback to production teams and managing product disposition when specifications are not met.

· Assesses the traceability program by verifying ingredient lot numbers and participates in mock recalls to ensure system readiness.

· Ensures the effectiveness of the allergen control program to prevent cross-contamination risks.

· Supports investigations into consumer and customer complaints and assists in supplier management programs to maintain quality standards.

· Verifies the accuracy of measuring devices such as thermometers and scales to ensure consistency in processes.

· Assists in preparing for and conducting various assessments, inspections, and audits, including BRC, customer, and regulatory audits.

· Works with customers and the R&D team to develop and finalize product specifications.

· Prepares documentation and leads organizational efforts during audits, ensuring compliance with industry standards and regulations.

· Oversees third-party pest control programs to maintain a hygienic production environment.

· Manages hygiene practices, cleaning, and sanitation programs to ensure adherence to quality standards.

· Manages supplies required for quality testing to support efficient and accurate assessments.

Key Qualifications & Competencies:


· Postgraduate degree in a relevant field. Science or Engineering preferred.

· 5+ years of QA / QC Food Safety experience in a food manufacturing environment.

· Strong knowledge of GFSI standards BRC / SQF / FSC 22000 HACCP, Preventive Controls, and Quality Systems; proficiency in Microsoft Office.

· Proven interpersonal and leadership skills, with the ability to effectively collaborate across all levels of the organization, from production floor team members to management.

· Excellent oral and written English skills, with the ability to clearly and accurately document findings and data.

· Demonstrated ability to multitask, stay organized, and thrive in a fast-paced production environment.

· Strong analytical and organizational capabilities.

· Willingness to work flexible hours and shifts, including afternoons, nights, and weekends.