Program Manager
3 weeks ago
The Program Manager will be responsible for delivering professional, and quality, customer service to their customers through effective use of administrative, organizational and operational skills. This liaison role is responsible for complete customer support from contract award to delivery and ongoing support for highly critical aerospace components and assemblies. The Program Manager will solve problems, make informed decisions and communicate effectively in order to achieve maximum results.
We’re looking for a team player, who is comfortable wearing multiple hats, excited to explore creative and innovative solutions to problems, interested in building and maintaining strong relationships and focused on delivering exceptional results. As part of the team, you will have the opportunity to work on challenging projects, to learn and develop your skill sets, and to make an impact.
Primary Responsibilities:
Manage variety of customer accounts and product ensuring optimal cost, desired quality and on time delivery
Interface with customers on daily basis. Serve as liaison between customers and PCC Cambridge to ensure customer program requirements, cost and schedule are maintained
Lead cross functional teams for product onboarding for complete project life cycle
Initiate, plan and execute configuration change while satisfying internal and external deadlines
Lead schedule, cost and quality recovery efforts and report on pre-established KPI and metrics
Host customers for program reviews and meetings and brief attendees on status of corrective actions, expected recovery date and recommendations for improved contractual performance
Receive and approve customer orders for contractual accuracy and ensure ERP demand accuracy
Skills and Abilities:
Bachelor’s degree in Engineering, Business or equivalent combination of education and experience
Demonstrated experience in Program or Project Management in a manufacturing environment with a successful track record of managing multiple programs
Working knowledge of ERP, MRP systems
Knowledge of Lean Manufacturing tools and principles
Aerospace experience is an asset
Effective customer service and project management skills
Proficient in Microsoft Office (Excel, MS teams)
Working knowledge of manufacturing systems, risk analysis and risk management
Ability to multi-task under pressure in a high paced environment
Customer oriented and ability to respond to varying situations
Excellent communication skills, both verbal and written, to interact with customers and internal stakeholders
Exceptional verbal communication and interpersonal skills
Ability to motivate teams to produce quality work within tight time frames and simultaneously manage several projects
High energy level with the ability to work flexible hours
If you’d like to further your career with a dynamic leader in the aerospace industry, we invite you to apply. We offer a competitive compensation program, bonus plan, retirement plan contributions, and a comprehensive benefit package.
We thank all applicants for their interest however only those selected for an interview will be contacted.
No phone calls or agencies please.
Precision Castparts Corp. is owned by Berkshire Hathaway. PCC is a global and diversified leader in manufacturing large, complex metal components and products such as structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. PCC operates hundreds of facilities world-wide. If you are looking for a challenge, to be rewarded for your results and you thrive in fast-paced environments, PCC is the right place to build your career.
At Precision Castparts Corporation, we value the unique skills and experiences each individual brings to our organization and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our recruitment team know.
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