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Managing Partner

3 months ago

Calgary Alberta DJ, CA SAP SE Full time

We help the world run better


At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

The Global Account Executive Expert, commonly known as 'Managing Partner (MP)', is the global account leader assigned to one or more Strategic Customers. The MP drives the total strategic customer engagement and is accountable for driving innovation adoption, leading global SW, Cloud, and Services growth, and ensuring customer satisfaction throughout the customer lifecycle.

The individual will lead and coordinate SAP's efforts across all lines of business and board areas, orchestrating all SAP parties around a single, clearly articulated 3 to 5 year joint innovation roadmap based on a clear account strategy and direction in support of the customer’s strategic initiatives.

To drive toward success, the MP ensures three critical elements are in place:

  1. A clear Account Plan and strategy developed in collaboration with the Market Unit and the extended Virtual Account Team (VAT).
  2. A jointly committed multi-year roadmap with the customer that focuses on driving innovation and transformation.
  3. A jointly agreed governance model that enables the right level of focus on a mutually agreed set of strategic initiatives.

All the above elements support the Strategic Customer Engagement Approach, which ultimately will drive value creation, execution, and realization for the customer.

The Managing Partner:

  • Orchestrates and leads the execution of the account strategy, incorporating Software, Cloud, Services, Support/Maintenance, Partners, and Channels.
  • Ensures the alignment of SAP's Virtual Account Team to deliver on Business Outcomes and Digital Transformation.
  • Uses deep understanding of a customer's business to teach them and provide new ways to think about their business.
  • Develops long-term C-level relationships and manages a strong joint SAP-customer governance model.
  • Leads Integrated Account Planning and ensures SAP footprint is expanded with involvement of all relevant LOBs.
  • Drives revenue growth across all SAP LOBs throughout the customer lifecycle.
  • Drives adoption of and protects premium support services.
  • Provides leadership around Value management and realization.

Experience & Education Requirements

  • 10+ years of business experience in Sales or Consulting with complex business software/IT solutions.
  • 5+ years of deep industry/domain expertise.
  • 5+ years of Large Account Management experience.
  • Strong knowledge of the complete SAP offering.
  • Several years as (Associate) Partner at System Integrator or Business Consulting Management.
  • Knowledge of financial, competitive, regulatory environment.
  • Exceptional communication skills.
  • Business level English: Fluent.
  • Local language: Fluent, Business Level.
  • Strategic thinker, high degree of creativity and innovation.
  • Education Bachelor equivalent: yes.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID: 398608 | Work Area: Sales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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