Information Technology Coordinator

22 hours ago

Canada, CA FCC Construcción Full time

Build Your Career at FCC Canada


FCC is an international reference in engineering and infrastructure. Fomento de Construcciones y Contratas (“FCC”), headquartered in Spain, is the parent company of one of the world’s leading infrastructure and citizen services groups. With more than a century of history, our business portfolio is highly diversified. FCC’s core businesses are construction, environmental services, end-to-end water management, and the development of concessions for large infrastructure.


FCC Construcción has been present in Canada for more than 25 years, involved in innovative subway infrastructure work, such as the Highway 407 stations and Northern Tunnels for the Toronto York Spadina Subway Line Expansion, as well as the construction, operation, and maintenance of the Fredericton Moncton Highway.


We are experiencing exponential growth in our presence in Canada. In 1998, it was awarded for the construction, operation, and maintenance project for the Fredericton-Moncton Highway. In 2011, it was awarded a section of the Toronto-York Spadina Subway extension, the first modern subway infrastructure project in the city. This project was completed in 2018.


Building your career at FCC Canada offers a unique opportunity to engage with some of the most ambitious infrastructure projects in the country. Our portfolio includes the extensive GO Rail Expansion-On Corridor Project, the Scarborough Subway Extension Stations, Rail, and Systems Project, and the transformative Pape Tunnel and Underground Stations section of the Ontario Line, all reinforcing FCC Construcción’s strong presence in the Canadian market.


We are also excited to announce the Cross Fraser Partnership for the Fraser River Tunnel Project, a significant initiative that will enhance transportation throughout the Greater Vancouver Region.


Join us at FCC Canada to be part of these groundbreaking projects and advance your career in a dynamic and innovative environment.


Project Opportunity


FCC Canada is looking for an IT Coordinator to join the Canada Main Office on an onsite, full-time basis.


The IT Coordinator's key responsibilities are:


  • Provide Tier 1 technical support by assisting users across various FCC Canada projects, addressing issues related to printing access and connectivity with laptop accessories.
  • Facilitate employee onboarding by collaborating with internal teams to identify and assign laptops based on position requirements for new hires.
  • Manage IT equipment inventory, overseeing laptops and cell phones while coordinating with external local vendors.
  • Troubleshoot issues by performing triage and addressing Level 1 application, network, and related problems.
  • Collaborate with higher-level support by working with Level 2 and Level 3 Support at the Headquarters Service Desk to efficiently resolve network, cloud, security, application, and vendor-related issues.
  • Develop educational resources by creating and maintaining materials for IT Service Management (ITSM) processes and knowledge management.
  • Coordinate IT processes by liaising with the HQ IT team to ensure effective communication regarding requests, changes, incidents, and problem management.
  • Assist with additional IT duties at both the head office and project offices as needed.


Education and Qualifications

  • Bachelor's degree in information technology, Computer Science, Information Systems, or a related field.
  • Strong interpersonal skills with the ability to communicate effectively across all organizational levels.
  • Solid understanding of project management principles.
  • High customer service orientation and a strong sense of urgency.
  • Engage in respectful and appreciative interactions.
  • Experienced in working within intercultural environments.
  • Proactive in improving IT-related processes for the benefit of the organization.


Job Requirements


  • Demonstrates excellent time management and prioritization skills.
  • Possess knowledge of computer hardware and device capabilities, with a commitment to continuous learning about market trends relevant to project needs.
  • Displays a thorough understanding of ITIL processes and experience with Service Desk and ServiceNow (SNOW).
  • Exhibits strong communication and documentation skills.
  • Holds specialist domain knowledge in IT Service Management.
  • Has general knowledge of IT networks, cybersecurity, cloud computing, and application development.
  • Familiarity with application development processes, including a solid understanding of IT service management concepts (ITIL), is a plus.
  • Knowledgeable about IT protocols, network equipment, and security measures.
  • Proficient in Lean methodologies and tools such as Microsoft Azure, Microsoft Intune, and Microsoft 365.
  • General knowledge of cloud computing, API integration, and systems integration is preferred.
  • Willingness to visit project locations as needed to assist project teams.


Work Environment


FCC Canada Ltd. is committed to cultivating a diverse and inclusive culture that promotes gender equity and the recruitment of all underrepresented groups at all levels of its workforce. As an equal-opportunity employer, we are committed to ensuring that all aspects of our recruitment and selection processes are accessible to individuals with disabilities. We offer reasonable accommodation upon request to support applicants throughout their journey with us. This commitment is by the Accessibility for Ontarians with Disabilities Act (AODA), affirming our ongoing efforts to provide a supportive and equitable environment for all.

  • Information Technology Manager

    22 hours ago

    Canada, CA Microserve Full time

    IT Manager: Fulltime RoleLocation: Coquitlam, British ColumbiaStaffing Placement OpportunitySummary:Our client is seeking a dynamic and experienced IT Manager to oversee the technology operations and drive the companies IT strategies forward. The IT Manager will be responsible for managing a team of IT professionals, ensuring the security and reliability of...

  • Information Technology Project Manager

    4 weeks ago

    Canada, CA LeverageTek IT Solutions Part time

    Opportunity DetailsLeverageTek is actively seeking an IT Project Manager for a 5-month part-time contract with its Ottawa-based customer.Work LocationRemote. Must be able to work MST Timezone.Key TasksProviding project oversight and coordination for successful delivery of projectsManaging delivery objectives (desired value outcomes, financial and deliverable...

  • Information Technology Support Technician

    4 weeks ago

    Canada, CA Insight Global Full time

    JOB DESCRIPTIONPosition: To provide technical support for a healthcare clients proprietary PACS (Picture Archive Communication Systems), primarily via phone and remote server and workstation access. PACS are image repositories for medical images for clinical use. The role involves scoping, troubleshooting, and driving an issue to resolution. Core...

  • Information Technology Lead

    4 weeks ago

    Canada, CA Aquanow Full time

    IT LeadAquanow, a leading infrastructure and liquidity provider that provides institutional and enterprise application platforms for digital assets, is looking for an IT Lead to join our technology team. This is a unique opportunity to work alongside a highly-experienced team and contribute to the development of a high-growth trading and technology company....

  • Information Technology Project Manager

    2 months ago

    Canada, CA Insight Global Full time

    An employer is looking for a Technical Project Manager to join one of Canada's largest athletic retailers located in Vancouver, BC, on a 6-month contract basis. In this role, you will be joining the digital org and will be responsible for leading all the project delivery aspects while concurrently driving the scrum master responsibilities (scrum...

  • Information Technology Technical Support

    22 hours ago

    Canada, CA Govan Brown & Associates Full time

    WHO WE AREGovan Brown is a national construction firm headquartered in Toronto. Our expertise is in commercial interiors and core & shell construction. Since 1994, we’ve demonstrated excellence through our commitment to exceptional service, quality work and innovation. We provide an environment that engages our people, encourages strong work ethics,...

  • Information Technology Manager

    3 weeks ago

    Canada, CA TEEMA Full time

    Our Christian non-profit client is seeking a new IT Manager for their lean team. The ideal candidate will have experience from an Infrastructure and Cloud background. They do not need prior leadership or management experience, though that would be an asset.Must have experience with:At least one cloud migration with AWSHands on experience in roles such as...

  • Information Technology Project Manager

    23 hours ago

    Canada, CA National Consultants Professionals Ltd Full time

    Consulting firm that is looking for a project manager to join our Operations Team. The ideal candidate is a highly motivated and organized individual with a strong interest in project management and customer relations. You’ll be joining a fast-growing hard-working group that’s changing the future of Sales Performance Management software...

  • Information Security Analyst

    2 months ago

    Canada, CA Iceberg Cyber Security Full time

    Information Security AnalystWorking in the financial trading industry is highly motivating for security technologists because the environment is constantly changing at a fast pace, allowing you to work with cutting-edge technology. The exciting aspect of this opportunity is that you do not need current or previous experience within the security team of a...

  • Platform Services and Enterprise Architecture Manager

    4 weeks ago

    Canada, CA Compass Technology Full time

    The Manager of Platform Services and Enterprise Architecture is responsible for providing and maintaining technology infrastructure for Canadian operational and corporate teams. They will lead a team of system administrators, collaborate with Compass Digital, Technology teams, and the Enterprise Architecture team to support Canadian needs and standardize...

  • Human Resources Coordinator

    1 month ago

    Canada, CA Henry Schein Canada Full time

    HR Coordinator (12 Month Contract)St. Catharines, ON (HYBRID)Henry Schein Global Is A Health Solutions Company Powered by A Network of People and TechnologyOur 900+ Team Schein Members in Canada work together to support dental practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an...

  • Senior Administrative Assistant

    1 month ago

    Canada, CA Canadian Institute for Health Information Full time

    Approximately 8 months contract to start withJob SummaryUsing a high level of initiative and judgement and working with minimal supervision, the Senior Administrative Assistant provides advanced administrative support to the CIO. They will also provide administrative support to ITS Directors as required.Duties and ResponsibilitiesProvides calendar support...

  • Project Coordinator Healthcare

    23 hours ago

    Canada, CA Government Entity Full time

     Possesses a bachelor’s degree in information technology, Engineering, Computer Science, or related field. Acombination of education and relevant experience will be considered; Minimum of five (5) years of proven experience in project coordination; Has previous experience supporting IT infrastructure in major capital construction projects;...

  • Human Resources Coordinator

    1 month ago

    Canada, CA ASUS Full time

    ASUS has long been at the forefront of the information technology industry and although the company started as a humble motherboard manufacturer with only a handful of employees, it is now a dominant player in the global market and employs over 17,000 people in 50 countries around the world. ASUS makes products in almost every conceivable category of...

  • Business Analyst

    23 hours ago

    Canada, CA Altis Technology Full time

    The Business Analyst – SAP WM will play a key role in driving the future success of our client. Reporting to the Applications Manager, this hands-on position will work closely with business teams, managers, and system users to define, design, implement, train, and provide ongoing IT support across the client’s organization. The ideal candidate will have...

  • Business Development, Energy Upgrades

    23 hours ago

    Canada, CA Armstrong Fluid Technology Full time

    Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven...

  • Business Development, Energy Upgrades

    22 hours ago

    Canada, CA Armstrong Fluid Technology Full time

    Imagine working at the forefront of innovation in fluid-flow technology, with over 1400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven...

  • Workplace Coordinator

    1 month ago

    Canada, CA Applicantz Full time

    This onsite position offers 40 hours of work per week, with flexibility in scheduling. There may be occasional evening or weekend requirements depending on the needs of the job.Our large, Fortune Technology client is ranked as one of the best companies to work with, in the world. As a global leader in 3D design, engineering, and entertainment software, they...

  • Information Technology Help Desk Technician

    23 hours ago

    Canada, CA Compunnel Inc. Full time

    Key ResponsibilitiesHelp Desk: Monitor and respond to support tickets (e.g., ServiceNow) for issues related to software, hardware, and network systems.Documentation: Log issue resolutions and update knowledge management practices.Hardware Deployment: Install computers, phones, printers, scanners, and other equipment using tools like Microsoft Endpoint...

  • Information Technology Service Management Specialist

    22 hours ago

    Canada, CA Avanciers Full time

    Client: AvanciresDuration : 12+ MonthServiceNow Technical Lead Job SummaryServiceNow Configuration data managerManage the Data loads into ServiceNow.Manage and maintain the data accuracy.ServiceNow CMDB application administration.Update / Create and manages the data in ServiceNow systems.Configure the reports and dashboards for the CMDB , Create schedule...