Sr. IT Ops Analyst

4 weeks ago


Canada, CA The Toronto-Dominion Bank Full time
Sr. IT Ops Analyst (ServiceNow, Cable Infrastructure)

Work Location: Barrie, Ontario, Canada

Hours: 37.5

Line of Business: Technology Solutions

Job Description: TD Engineering Operations is home to a team of professionals managing the implementation and delivery life cycle for IT components. Responsibilities include component installation, maintenance, system performance, migration, release management, and deployment support. Key responsibilities:

  • Lead strategic technology initiatives
  • Provide leadership for 24/7 service operations
  • Manage remote sites and third-party vendors
  • Business Continuity Plan Management
  • Attend meetings for DC Capacity planning
  • Support applications and systems
  • Handle incident management
  • Participate in disaster recovery planning

Job Requirements:

  • Extensive knowledge in vendor management, data center operations, network engineering
  • Strong financial management skills
  • Ability to see the 'big picture' in infrastructure
  • Functional understanding of project management principles
  • Experience in technology solutions and business problems
  • 5-10 years of data center management experience
  • Proficiency in Service Now and Microsoft products
  • College degree in technology-related major preferred

Who We Are: TD is a global financial institution delivering legendary customer experiences. We are committed to providing support for colleague development, training, and a competitive benefits package.

Our Values: At TD, we're guided by our purpose and values that shape our culture and behavior.

Our Commitment to Diversity, Equity, and Inclusion: TD is dedicated to fostering an inclusive environment where all colleagues are encouraged to bring their authentic selves to work.

Helping to Make an Impact in Communities – TD Ready Commitment: TD has a commitment to help drive progress towards a more inclusive and sustainable future through the TD Ready Commitment.

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