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Td insurance operations officer ii, salvage coordinator

3 months ago

Markham Ontario IP, CA TD Full time

Lieu de travail:

Canada

Horaire:

35

Secteur d’activité:

TD Assurance

Détails de la rémunération :

Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat, nous vous encourageons à avoir une conversation franche avec un membre de notre équipe des RH et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

Working closely with the Claims Total Loss team, the Salvage unit is responsible for ensuring that total loss vehicles are transferred in ownership and sold on a timely basis through our third-party salvage vendor. Reporting directly to the Team Manager, Salvage and Loss Transfer, the salvage coordinator delivers against accountabilities to ensure vehicles are moved on a timely basis, ownerships are transferred correctly, exceptions/errors are tracked, liens are discharged and all enquiries from our salvage vendor are responded to expediently. Key skills are speed, attention to detail, and a willingness to continually learn in order to resolve complex salvage issues as they arise.

Key job duties will include:
  • Administrative transfer of vehicle ownerships through various governmental agencies;
  • Branding enquiries and changes;
  • Timely and responsive moving of vehicles;
  • Processing of salvage transactions within ClaimCenter;
  • Closure of salvage logs;
  • Possessing and fostering strong analytical skills and maintaining attention to detail;
  • Ensuring productivity and efficiency standards are maintained on an individual level;
  • Being a change leader, leading with conviction and evolving mindsets and behaviors with transparency and purpose;
  • Effective communicator with the ability to demonstrate purpose and accountability;
  • Developing and maintaining working relationships with internal and external partners for the purposes of delivering ongoing efficiencies and influencing industry trends and innovations;
  • Protecting the interests of the organization - identifying and managing risks, and escalating them where necessary;
  • Maintain and foster a fair and equitable workplace environment that supports a culture of diversity and inclusivity;
  • Act as a brand ambassador for your business and the bank, both internally and/or externally;
  • Embodying TD's shared commitments:
  • Think like a customer;
  • Act like an owner;
  • Execute with speed and impact;
  • Innovate with purpose;
  • Develop your colleagues;
Job Requirements
  • Superior time management skills;
  • Excellent communication skills;
  • Understanding of insurance is an asset;
  • Understanding of the auto claims lifecycle is an asset;
  • A proven ability to demonstrate attention to detail;
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