ServiceNow Technical Architect

3 weeks ago


Canada Oscar Full time
Job Overview

We are seeking an experienced ServiceNow Technical Architect to to join our client and lead the design, implementation, and optimization of ServiceNow enterprise solutions. The ideal candidate will possess deep technical expertise and strategic vision to maximize the platform's potential across key service management modules.

Key Responsibilities
  • Design and implement comprehensive ServiceNow solutions integrating ITSM, ITOM, and ITAM modules
  • Develop scalable and efficient technical architectures that align with organizational business processes
  • Conduct in-depth system analysis and provide recommendations for process improvements
  • Lead complex ServiceNow implementation and configuration projects
  • Create and maintain technical documentation and system design specifications
  • Perform system performance tuning and optimization
  • Develop custom integrations and workflows to enhance platform capabilities
  • Provide technical guidance and mentorship to implementation teams

Required Modules Expertise
  • IT Service Management (ITSM)
  • IT Operations Management (ITOM)
  • IT Asset Management (ITAM)

Required Certifications
  • ServiceNow Certified System Administrator
  • ServiceNow Certified Implementation Specialist

Qualifications
  • 5+ years of ServiceNow implementation experience
  • Strong understanding of ITIL framework
  • Advanced knowledge of ServiceNow platform capabilities
  • Excellent problem-solving and communication skills
  • Bachelor's degree in Computer Science, Information Technology, or related field

Technical Skills
  • ServiceNow platform configuration
  • JavaScript
  • REST API integrations
  • System architecture design
  • Process workflow optimization

Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.



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