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Manager, Quality Assurance

3 months ago

Kelowna Regional District of Central Okanagan, CA Natural Factors Full time

As a leading manufacturer of nutritional supplements and other health-building products, we are dedicated to enhancing the wellbeing of our customers through research, development, and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers, and the communities we serve, in a cooperative and sustainable manner.

We are currently seeking a highly skilled Quality Assurance Manager to join our team. In this role, you will play a crucial part in ensuring the safety, effectiveness, and compliance of our products, as well as their alignment with regulatory requirements and intended purpose prior to distribution. Your primary responsibilities will revolve around overseeing the adherence of the Quality Assurance (QA) department to various standards, including but not limited to the US FDA cGMP requirements, NNHPD, USP (verified product) requirements, and specific customer requirements. Additionally, you will consider the company's commitment to our seven Core Values such as Sustainability (people, the planet, and profit) in the planning and implementation of all actions related to the area of responsibility.

In this role you will:
  • Be hands-on in managing the QA activities and employees.
  • Administer QA compliance systems (e.g. in-process testing in manufacturing and packaging, OOS, calibration, specifications, raw material evaluation, NC, CAPAs, audits, and SOPs).
  • Ensure batch documents (manufacturing documents, packaging documents, and quality control testing documents) are complete, reviewed, and in compliance with specifications prior to release (performed by QA Inspectors).
  • Collaborate with various internal groups to support the launch of new products by monitoring performance and product quality to ensure a state of control is maintained.
  • Coordinate Non-Conformance Investigation (NCI) and Corrective Action Preventative Action (CAPA) reporting, investigation, approval, and trend analysis.
  • Ensure the following programs are in place and executed at regular intervals: Environmental Monitoring; Pest Control; Temperature and Humidity Monitoring; Air Quality Sampling; Potable Water testing; allergen testing.
  • Manage and support employees working across 24/7 schedules.
You have:
  • Bachelor's or Master's degree in Chemistry, Microbiology, Food, or a related scientific field.
  • 5+ years of progressive experience in the nutraceutical, pharmaceutical, or food industry, specifically in quality assurance, and preferably in a management position.
  • Strong background in GMP compliance activities and compliance audit experience. Prior FDA audit experience is considered a strong asset.
You want to:
  • Challenge yourself by working in a fast-paced work environment where priorities can shift with little notice.
  • Work for a company that cares about its staff and has a meaningful mission to improve the lives and well-being of its customers.
  • Work in a facility where safety and cleanliness are highly regarded.
You get:
  • A competitive wage and the opportunity to grow.
  • Great benefits, including RRSP contributions, healthcare, health and personal spending accounts, wellness days, employee appreciation events, and $200 per year to spend on company products in addition to employee discount pricing.
  • The opportunity to work with great people, the ability to influence and lead change within a company dedicated to continuous improvement.

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon.

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

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