Business Analyst
4 weeks ago
LeverageTek is actively seeking a Business Analyst (IT Infrastructure / Cloud) for a 4-Month contract with its customer in the Ottawa/Gatineau Region.
Key Tasks
- Critically evaluate business requirements gathered from multiple sources and identify the underlying business needs
- Assess and validate various IT Infrastructure and Cloud technology solutions in order to document gap analysis with recommendations
- Facilitate sessions, interviews, and analysis to identify areas for process and systems improvements
- Prepare Business Requirements Documents (BRDs}, including functional and non-functional requirements
- Ensure knowledge transfer to users by providing complete and updated documentation and by identifying appropriate training needs
- Ensure awareness and approval for releases, enhancement, defects and any other changes that impact vendor system and processes.
- Ensure alignment with the organizations IT Operations strategy, SDLC process and support the coordination and integration of the IT Infrastructure and Cloud technology with all other IT processes.
- Assist with implementing and facilitating change management within assigned projects and day to day operational requirements related to the organizations transition to a new vendor.
- Define IT Service requirements and develop processes.
- Engage Subject Matter Expert (SME) guidance of IT systems to create awareness and adoption of technical processes and business groups.
- Provides cost effective and timely on-boarding for clients/users/vendors to the organizations IT systems.
- Support the design of effective end-to-end service management solutions that drive business value across complex business processes.
Key Qualifications
- Minimum 5-8+ years experience as an IT Business Analyst with a focus on IT infrastructure and Cloud day to day operations and projects. (includes a strong knowledge of Networking / Operating Systems / Cyber Security / Cloud Platforms etc.)
- Recent and demonstrated experience in a Business Analyst capacity supporting the transition and integration of a new 3rd party Infrastructure / Cloud Services vendor including migration of users to the new vendor services platform.
- Strong experience in a Business Analyst capacity supporting the manual testing process related to the migration and integration of new services from an existing 3rd party Cloud / Infrastructure vendor to a new vendor.
Assets
- CBAP designation would be an asset
- Lean Six Sigma Certification is an asset
- Strong foundational technical knowledge of networking, operating systems, cloud platforms, cyber security, security operations etc. is an asset
- Experience with ITSM tools and processes is an asset
- Strong background and knowledge of UAT and Systems Integration (SI Testing)
About LeverageTek Staffing Solutions
Founded in 2003, LeverageTek provides end-to-end, cross-functional staffing solutions throughout North America. We are a trusted partner to leading private and public sector organizations and experts in talent solutions that create optimal business outcomes.
Don't let our name fool you. Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent acquisition. We offer contract and permanent staffing, executive search, talent mapping, management consultancy, and contractor payroll management.
LeverageTek is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another, our customers, the candidates we represent, and the diverse communities we call home. We do all of this with kindness, empathy, and respect for each other. LeverageTek is committed to employment equity and creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.
Accessibility accommodations are available upon request.
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